Temporarily disabling email notifications, including those that are queued
![]() Greetings All,
For administrative purposes, we need to make a batch update to a bunch of work items (thousands), and we absolutely do not want to flood our users with that much email.
I know we can temporarily disable email via the Email Settings on the JTS Admin panel, but that does not address the change events that were queued.
This question has been asked before on this forum, specifically this one seems relevant. We followed the advice found in the technote as suggested, but it did not work when we tested it. The emails still get sent once we re-enable Email notifications.
To help answer some obvious questions that may come up, here is our test procedure:
We are running 6.0.3 iFix003. Does that technote still apply?
We have tried other settings with no luck.
Would appreciate any advise... Thanks!
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Accepted answer
2 other answers
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Ralph Schoon (61.5k●3●36●43)
| answered Mar 29 '17, 9:31 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER If this is an update using the API, this can help https://jazz.net/wiki/bin/view/Main/SkipMailSaveParameter it is available since 6.0 Ifix 3. I put that into the work item command line as well. |
![]() FYI, for anyone else that faces this problem... We ended up going with an alternative solution. We stood up a bogus SMTP server (using IIS on a Windows box). It's easy to do. It's a dead end SMTP server that basically dumps any email received into a folder on the filesystem. We pointed the Rational Email Configuration to that bogus SMTP server, so that any email notifications from Rational would be sent there, instead of to the users. After the work was done and the flood of emails was over, we switched back to our normal SMTP server. |