DOORS NG 6.0.3 corrupt projects "Loading artifacts page..."
We are seeing an issue where RM 6.0.3 Projects created by created by going to rm/admin#action=com.ibm.team.process.manageProjectAreas and clicking "Create Project Area" will result in a corrupt project area. Attempting to "Explore the Project" and click "Artifacts" within this corrupt project area will cause the browser to hang and display "Loading artifacts page..." indefinitely. The rm.log log shows that during the project creation it displays:
2017-03-03 17:55:37,578 [rm: AsynchronousTaskRunner-2 @@ 17:55] WARN g.server.services.vvc.JAFConfigurationCacheService - Could not get Components for context https://doorsng603.clm.ibmcloud.com/rm/process/project-areas/_m1JhYAA6EeeWgtL21G2zyQ (JAF returned null). The project may have been corrupted at creation time 2017-03-03 17:55:37,662 [ RM-Task-Executor-41539] ERROR ing.server.core.tasks.internal.InternalTaskManager - Uncaught exception while executing task Init component resources com.ibm.rdm.fronting.server.exception.InternalServerErrorException: Propagated exception; original message [InternalServerErrorException: com.ibm.rdm.fronting.server.exception.InternalServerErrorException] at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:266) at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:800) at com.ibm.rdm.fronting.server.exception.RRSException.capture(RRSException.java:804) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.checkError(InternalServiceExchange.java:54) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalServiceExchange.getResponse(InternalServiceExchange.java:37) at com.ibm.rdm.fronting.server.core.spi.BaseServiceRequest.execute(BaseServiceRequest.java:118) at com.ibm.rdm.fronting.server.services.configure.RMResourcesUtil.createResources(RMResourcesUtil.java:365) at com.ibm.rdm.fronting.server.services.configure.RMResourcesUtil.createResourcesFromDirectory(RMResourcesUtil.java:146) at com.ibm.rdm.fronting.server.services.process.internal.WellKnownTypeUtil.createProjectResources(WellKnownTypeUtil.java:144) at com.ibm.rdm.fronting.server.services.process.internal.WellKnownTypeUtil.addWellKnownTypes(WellKnownTypeUtil.java:87) at com.ibm.rdm.fronting.server.rrs.vvcproxy.components.internal.RMComponentService$2.execute(RMComponentService.java:672) at com.ibm.rdm.fronting.server.core.tasks.internal.InternalTaskManager$Executor.call(InternalTaskManager.java:124) at com.ibm.rdm.fronting.server.core.tasks.internal.InternalTaskManager$Executor.call(InternalTaskManager.java:1) at com.ibm.rdm.fronting.server.concurrent.RMForwardingListeningExecutorService$1.call(RMForwardingListeningExecutorService.java:61) at java.util.concurrent.FutureTask.run(FutureTask.java:274) at com.ibm.rdm.fronting.server.concurrent.RMListenableFutureTask.run(RMListenableFutureTask.java:68) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627) at java.lang.Thread.run(Thread.java:809) Caused by: com.ibm.rdm.fronting.server.exception.InternalServerErrorException: com.ibm.rdm.fronting.server.exception.InternalServerErrorException at com.ibm.rdm.fronting.server.exception.RRSException.newException(RRSException.java:266) at com.ibm.rdm.fronting.server.exception.RRSException.newInternalServerErrorException(RRSException.java:152) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.wrapException(JAFStorageService.java:632) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.handleException(JAFStorageService.java:645) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.doCreate(JAFStorageService.java:291) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.doExecute(JAFStorageService.java:107) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.access$0(JAFStorageService.java:100) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService$1.run(JAFStorageService.java:91) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService$1.run(JAFStorageService.java:1) at com.ibm.team.repository.service.internal.TeamServiceContext.runAsAdmin(TeamServiceContext.java:254) at com.ibm.rdm.fronting.server.core.TeamServiceContextUtil.runAsAdmin(TeamServiceContextUtil.java:32) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.executeServiceRequest(JAFStorageService.java:88) at com.ibm.rdm.fronting.server.core.spi.JAFServiceRequest.executeServiceRequest(JAFServiceRequest.java:27) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalDefaultPartitionerFactory$1ExecuteServiceRequest.call(InternalDefaultPartitionerFactory.java:29) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalDefaultPartitionerFactory$1ExecuteServiceRequest.call(InternalDefaultPartitionerFactory.java:1) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFBulkPartitionerFactory.handleNonBulkRequests(JAFBulkPartitionerFactory.java:289) at com.ibm.rdm.fronting.server.core.jpi.internal.OrdinaryBulkPartitionerFactory.execute(OrdinaryBulkPartitionerFactory.java:70) at com.ibm.rdm.fronting.server.core.jpi.internal.OrdinaryBulkPartitionerFactory$1OrdinaryBulkPartition$1.run(OrdinaryBulkPartitionerFactory.java:51) at com.ibm.rdm.fronting.server.core.jpi.internal.OrdinaryBulkPartitionerFactory$1OrdinaryBulkPartition$1.run(OrdinaryBulkPartitionerFactory.java:1) at com.ibm.team.repository.service.internal.TeamServiceContext.runAsAdmin(TeamServiceContext.java:254) at com.ibm.rdm.fronting.server.core.TeamServiceContextUtil.runAsAdmin(TeamServiceContextUtil.java:32) at com.ibm.rdm.fronting.server.core.jpi.internal.OrdinaryBulkPartitionerFactory$1OrdinaryBulkPartition.call(OrdinaryBulkPartitionerFactory.java:46) at com.ibm.rdm.fronting.server.core.jpi.internal.OrdinaryBulkPartitionerFactory$1OrdinaryBulkPartition.call(OrdinaryBulkPartitionerFactory.java:1) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleExecutables(InternalCoreServices.java:711) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:408) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.executeRequestSequences(InternalCoreServices.java:1142) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.handleRequestSequences(InternalCoreServices.java:1090) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:363) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:259) at com.ibm.rdm.fronting.server.core.jpi.internal.InternalCoreServices.execute(InternalCoreServices.java:252) at com.ibm.rdm.fronting.server.core.spi.BaseServiceRequest.execute(BaseServiceRequest.java:112) ... 13 more Caused by: com.ibm.team.jfs.sdk.common.InternalServerErrorException: https://doorsng603.clm.ibmcloud.com/rm/cm/component/_m5GNQAA6EeeWgtL21G2zyQ at com.ibm.team.jfs.sdk.storage.internal.StorageService.getComponentId(StorageService.java:2201) at com.ibm.team.jfs.sdk.storage.internal.StorageService.setComponentUri(StorageService.java:2191) at com.ibm.team.jfs.sdk.storage.internal.Resource.setComponentUri(Resource.java:536) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.setComponentFromParams(JAFStorageService.java:512) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.prepareForCreate(JAFStorageService.java:491) at com.ibm.rdm.fronting.server.core.jpi.internal.JAFStorageService.doCreate(JAFStorageService.java:280) ... 39 more Caused by: com.ibm.team.repository.common.ItemNotFoundException: https://doorsng603.clm.ibmcloud.com/rm/cm/component/_m5GNQAA6EeeWgtL21G2zyQ at com.ibm.team.repository.service.vvc.sdk.internal.FoundationVVCConfigurationManager.getComponentByUri(FoundationVVCConfigurationManager.java:2776) at sun.reflect.GeneratedMethodAccessor1789.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56) at java.lang.reflect.Method.invoke(Method.java:620) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at com.sun.proxy.$Proxy3636.getComponentByUri(Unknown Source) at com.ibm.team.jfs.sdk.storage.internal.StorageService.getComponentId(StorageService.java:2198) ... 44 more Request --Not Provided-- Response --Not Provided--</pre> <pre>
2017-03-03 18:00:21,871 [Default Executor-thread-419962] ERROR com.ibm.rdm.web.bundles.SystemAttributesProvider - Invalid or incomplete well known type cache encountered for component <https://doorsng603.clm.ibmcloud.com/rm/cm/component/_aQfToOikEeap8_4oz5DETA> because <null>. Skipping well-known output, Content discovered is: { }
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Comments
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Mar 06 '17, 4:10 a.m.You should consider approaching Support