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question asked: Sep 08 '09, 8:10 p.m.
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last updated: Sep 08 '09, 8:10 p.m.

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Load balance change when viewing user profile

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Susan Arnovick (131●16●13) | asked Sep 08 '09, 8:10 p.m.
Hi
In RTC 2.0, when working with a plan, Planned Items tab, I notice the work Load states something like 36/50 for a person. When you open that persons profile from that view, then return to the Planned Items page on the plan, you will notice the work Load is now 36/0 for that person. And, likewise with other users, it will always drop to #/0. You have to close the plan and reopen, or refresh for this to be corrected. I only seem to see this happening from a particular plan ( it will be called Plan A) the others in the project seem to be OK.

Also, If I have Plan A open and then open say Plan B, I can open a persons profile in Plan B that I know exists in Plan A. The odd thing is, only Plan A's work Load will change to #/0.

Any ideas what might be happening?

My thanks in advance

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Susan Arnovick (131●16●13) | answered Sep 08 '09, 8:21 p.m.
Hi
I was wondering why in the Team Folders view of a Plan (Planned Items tab) you have the ability to delete some of the folders and not others?

Thanks!!
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Susan Arnovick (131●16●13) | answered Sep 08 '09, 8:25 p.m.
Hi
I was wondering why in the Team Folders view of a Plan (Planned Items tab) you have the ability to delete some of the folders and not others?

Thanks!!



Thought I was entering this as a separate post. I will try to do that again!
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Michael Scharf (781) | answered Sep 09 '09, 4:03 a.m.
On Wed, 09 Sep 2009 02:22:55 +0200, arnovick
<arnovick> wrote:

Hi
In RTC 2.0, when working with a plan, Planned Items tab, I notice the
work Load states something like 36/50 for a person. When you open
that persons profile from that view, then return to the Planned Items
page on the plan, you will notice the work Load is now 36/0 for that
person. And, likewise with other users, it will always drop to #/0.
You have to close the plan and reopen, or refresh for this to be
corrected. I only seem to see this happening from a particular plan
( it will be called Plan A) the others in the project seem to be OK.


Also, If I have Plan A open and then open say Plan B, I can open a
persons profile in Plan B that I know exists in Plan A. The odd
thing is, only Plan A's work Load will change to #/0.

Any ideas what might be happening?

My thanks in advance


I was not yet able to reproduce. Could you check the work assignments,
workdays and holidays in the user editor and post a screenshot?
What is the start/end date of the iteration the plan is created for?

When the user editor is opened, the resource allocation data gets
refreshed, then the plan editor updates itself with the newly loaded
information.
For whatever reason, the data loaded by the user editor seems not to match
the resource data loaded by the plan.

--
MikeS
Jazz Agile Planning team
0
permanent link
Michael Scharf (781) | answered Sep 09 '09, 4:07 a.m.
On Wed, 09 Sep 2009 02:22:55 +0200, arnovick
<arnovick> wrote:

Hi
In RTC 2.0, when working with a plan, Planned Items tab, I notice the
work Load states something like 36/50 for a person. When you open
that persons profile from that view, then return to the Planned Items
page on the plan, you will notice the work Load is now 36/0 for that
person. And, likewise with other users, it will always drop to #/0.
You have to close the plan and reopen, or refresh for this to be
corrected. I only seem to see this happening from a particular plan
( it will be called Plan A) the others in the project seem to be OK.


Also, If I have Plan A open and then open say Plan B, I can open a
persons profile in Plan B that I know exists in Plan A. The odd
thing is, only Plan A's work Load will change to #/0.

Any ideas what might be happening?

My thanks in advance



I was not yet able to reproduce. Could you check the work assignments,
workdays and holidays in the user editor and post a screenshot?
What is the start/end date of the iteration the plan is created for?

When the user editor is opened, the resource allocation data gets
refreshed, then the plan editor updates itself with the newly loaded
information.
For whatever reason, the data loaded by the user editor seems not to match
the resource data loaded by the plan.


--
MikeS
Jazz Agile Planning team
0
permanent link
Susan Arnovick (131●16●13) | answered Sep 16 '09, 6:16 p.m.
arnovick wrote:
Hi
In RTC 2.0, when working with a plan, Planned Items tab, I notice the
work Load states something like 36/50 for a person. When you open
that persons profile from that view, then return to the Planned Items
page on the plan, you will notice the work Load is now 36/0 for that
person. And, likewise with other users, it will always drop to #/0.
You have to close the plan and reopen, or refresh for this to be
corrected. I only seem to see this happening from a particular plan
( it will be called Plan A) the others in the project seem to be OK.


Also, If I have Plan A open and then open say Plan B, I can open a
persons profile in Plan B that I know exists in Plan A. The odd
thing is, only Plan A's work Load will change to #/0.

Any ideas what might be happening?

My thanks in advance

Hi Mike
Here is the information you requested in the attachment. The start date
to this plan is 9/15 ending 9/28. This is limiting the effectiveness of
the tool and reducing its value in sprint planning meetings.
Thanks for all your help!


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