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How do I prevent workitem change email notifications?


Harry Snyder (111) | asked Jan 10 '17, 5:44 a.m.

Is there any way to prevent the workitem change notification when updating a workitem via RESTful services?

I am modifiying a custom field on several thousand workitems on a regularly scheduled basis and the genartion of the email notifications is causing both performance issues with the tool as well as confusion for our users who are receiving the emails.

The services are written in C# and follow the guidance provided here : https://jazz.net/library/article/352#cm_and_rm.

Any help would be greatly appreciated.

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Miguel Tomico (5001022) | answered Jan 10 '17, 8:49 a.m.

I'm afraid there is no direct way to prevent it.

The closest approach I can think of would be modifying the Mail Configuration for each user.

In general, modifying work items programmatically on a schedule is a practice I would discourage.


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Ralph Schoon (59.7k23643) | answered Jan 10 '17, 9:10 a.m.
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There is a solution for the Plain Java API since 6.0.3 https://jazz.net/wiki/bin/view/Main/SkipMailSaveParameter I am not sure if this is in any way available for the REST/OSLC API.


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Harry Snyder commented Jan 10 '17, 9:15 a.m.

Thanks.
This was the best I could find as well but I have not found a way to pass this value along using the REST/OSLC API.

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