RTC dies when I try to render a report with a chart.
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I am using RTC 2.0 Client on my Mac (maybe part of the problem - I recognize and will try another platform). I am creating a report against the RTC Live Snapshot/Tables. When I create the report with tabular data and preview the report, all runs well. However as soon as I create a report with chart data and click preview, the entire client crashes. Any ideas?
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4 answers
![]() I am using RTC 2.0 Client on my Mac (maybe part of the problem - I recognize and will try another platform). I am creating a report against the RTC Live Snapshot/Tables. When I create the report with tabular data and preview the report, all runs well. However as soon as I create a report with chart data and click preview, the entire client crashes. Any ideas? Hi Do you have an Adobe Flash player installed on your system - you need this for the webUI, and I am wondering if this is needed on the Eclipse client too. Keep logging queries about Mac clients - I know a few people who run RTC on Mac's (and at least one who would love to have a Mac to run RTC on :-) anthony |
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On 9/2/2009 6:22 PM, kesterto wrote:
wesgyurewrote: You shouldn't need the flash player to use the BIRT editor or view BIRT-based reports, regardless of the platform. Is there an error in the client .log file? If this is a persistent mac-based issue, a search on BIRT bugs on this platform might yield some clues. james RTC Reports Team Lead |
![]() On 9/2/2009 6:22 PM, kesterto wrote: wesgyurewrote: You shouldn't need the flash player to use the BIRT editor or view BIRT-based reports, regardless of the platform. Is there an error in the client .log file? If this is a persistent mac-based issue, a search on BIRT bugs on this platform might yield some clues. james RTC Reports Team Lead
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The stack trace is just a warning that the server is being contacted on the UI thread and should not crash your machine.
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