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Defect Lifecycle Reporting


David Beange (11134770) | asked Nov 21 '16, 5:36 a.m.
CLM 6.0.1

Using CLM queries or the Jazz report builder is there any way to report how many times a Defect had been set to a particular Workflow Status. For Example How many times it has been set to "Sent for restest".
I'm looking to report how many attempts it took to get a defect properly resolved.

Thanks

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Jackie Albert (1.6k14444) | answered Nov 22 '16, 4:05 p.m.
You can build a report via Report Builder using the 'Work Item State History' under the 'Current Data' report type to see a listing of state transitions, but I don't think there's a way via the report builder UI to calculate the count.  You may be able to take the SQL generated by this report and customize it though.  I haven't tried that part, but here's what I was able to build that might get you started.

Here's a quick example of a list view, with the top item being an example of one that went through the Working -> Verify state transition multiple times.  In this example I used the traceability linking to get the WI ID and URL, and sorted by those fields to get the grouping you see in my screenshot. 


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Jackie Albert commented Nov 22 '16, 4:10 p.m. | edited Nov 22 '16, 4:12 p.m.

Screenshot doesn't seem to have posted previously, so here's what I was referring to 

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Lily Wang (4.9k714) | answered Nov 21 '16, 6:50 p.m.
I don't think JRS provide such data. You may consider to create a hidden work item attribute and using calculated value provider script to capture such information.

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