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Mapping of the Defect status of RTC 6.0.2 with RTC 6.0

Maxim Albuquerque (1538) | asked Nov 09 '16, 4:16 a.m.
 The status in 6.0.2 are different from what we had at 6.0.
Is there a one to one mapping of the different values for 6.0 with 6.0.2

Also, can we add new values in Defect Status.

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permanent link
Ralph Schoon (63.2k33646) | answered Nov 09 '16, 5:04 a.m.
This does not make sense. If you upgrade your process will be brought over. So you won't have to do anything.
Yes, you can customize the workflow.
Maxim Albuquerque selected this answer as the correct answer

Maxim Albuquerque commented Nov 09 '16, 5:50 a.m. | edited Nov 09 '16, 5:57 a.m.

 Thanks for the link.

On the other question, my org has configured the status differently.
closing the defect

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