Hanging after login to project space
I have installed RQM 2.0 on WAS 7.0.0.5 with DB2 9.5 on SLES 10 SP1. I have configured WAS and the jazz server to use IBM bluepages ldap server. I have been able to import users and am able to login to the jazz admin interface.
I have added my userid to the Quality Manager project (as administrator).
However, when I try to login to the project (https://<hostname>:9443/rqm/web/console/Quality%20Manager), after I have entered my credentials, the login just hangs on the "Loading..." screen.
Eventually I get an error pop up to say that a script is running that will never complete:
https:<IP>:9443/rqm/web/_js/en_GB/9860757344/oP:16
If I enter an incorrect password it accurately comes back with the error "Invalid user ID or password".
The following error is reported in SystemOut.log:
Would appreciate suggestions as to the cause of this problem.
Thanks, Nanami
I have added my userid to the Quality Manager project (as administrator).
However, when I try to login to the project (https://<hostname>:9443/rqm/web/console/Quality%20Manager), after I have entered my credentials, the login just hangs on the "Loading..." screen.
Eventually I get an error pop up to say that a script is running that will never complete:
https:<IP>:9443/rqm/web/_js/en_GB/9860757344/oP:16
If I enter an incorrect password it accurately comes back with the error "Invalid user ID or password".
The following error is reported in SystemOut.log:
00000039 SystemOut O 12:52:03,549 ERROR et.jazz.ajax.internal.javascript.JavaScriptServlet - Invalid js indexes
00000039 webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: -: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: Invalid js indexes
at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:636)
at com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1164)
at net.jazz.ajax.internal.javascript.JavaScriptServlet.service(JavaScriptServlet.java:198)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:67)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1530)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:829)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3742)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:929)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:178)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1016)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInboundPostHandshake(SSLConnectionLink.java:713)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInbound(SSLConnectionLink.java:567)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.ready(SSLConnectionLink.java:291)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550)
0000002c SystemOut O 12:52:09,220 ERROR et.jazz.ajax.internal.javascript.JavaScriptServlet - Failed to find a JavaScriptModule for
00000039 SystemOut O 12:52:25,608 ERROR et.jazz.ajax.internal.javascript.JavaScriptServlet - Failed to find a JavaScriptModule for
Would appreciate suggestions as to the cause of this problem.
Thanks, Nanami
One answer
The error posted previously might be a red herring. I set log levels to DEBUG and spotted the following in the output as I attempt to access the project area.
I have uploaded rqm_jazz_team_server_standard_release.jar and the license type is set to permanent. However I'm puzzled by the error "CRJAZ0964I The added license is not a server license activation key."
DEBUG repository.service.internal.license.LicenseService - CRJAZ0964I The added license is not a server license activation key.
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ1026I The given policy is not a server policy. It is missing a <serverDetails> element.
at com.ibm.team.repository.service.internal.license.PolicyFileParser.parserServerPolicyDocument(PolicyFileParser.java:239)
at com.ibm.team.repository.service.internal.license.PolicyFileParser.parseServerPolicy(PolicyFileParser.java:92)
at com.ibm.team.repository.service.internal.license.PolicyJarReader$2.parse(PolicyJarReader.java:73)
at com.ibm.team.repository.service.internal.license.PolicyJarReader$2.parse(PolicyJarReader.java:1)
at com.ibm.team.repository.service.internal.license.PolicyJarReader.parsePolicyEntry(PolicyJarReader.java:180)
at com.ibm.team.repository.service.internal.license.PolicyJarReader.readPolicyImpl(PolicyJarReader.java:102)
at com.ibm.team.repository.service.internal.license.PolicyJarReader.readPolicy(PolicyJarReader.java:87)
at com.ibm.team.repository.service.internal.license.PolicyJarReader.readServerPolicy(PolicyJarReader.java:69)
at com.ibm.team.repository.service.internal.license.LicenseService.addLicense(LicenseService.java:1537)
at com.ibm.team.repository.service.internal.license.LicenseService.processLicenseKeyDescriptor(LicenseService.java:285)
at com.ibm.team.repository.service.internal.license.LicenseService.processLicenseKeyExtensions(LicenseService.java:267)
at com.ibm.team.repository.service.internal.license.LicenseService.processLicenseKeyExtensions(LicenseService.java:257)
at com.ibm.team.repository.service.internal.license.LicenseService.loadLicenseState(LicenseService.java:299)
at com.ibm.team.repository.service.internal.license.LicenseService.loadLicenseState(LicenseService.java:293)
at com.ibm.team.repository.service.internal.webuiInitializer.AssertLicenseInitializer.getLicenseChecker(AssertLicenseInitializer.java:41)
at com.ibm.team.repository.service.internal.webuiInitializer.AssertLicenseInitializer.getInitializationData(AssertLicenseInitializer.java:46)
at sun.reflect.GeneratedMethodAccessor386.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:599)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy2432.getInitializationData(Unknown Source)
at com.ibm.team.repository.service.internal.webuiInitializer.WebUIInitializerRestService.service(WebUIInitializerRestService.java:70)
at sun.reflect.GeneratedMethodAccessor377.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:599)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy2023.service(Unknown Source)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:863)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1652)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1530)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:829)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:175)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3742)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:929)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:178)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1016)
at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:639)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550)
I have uploaded rqm_jazz_team_server_standard_release.jar and the license type is set to permanent. However I'm puzzled by the error "CRJAZ0964I The added license is not a server license activation key."