It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,882
×1,221

question asked: Sep 07 '16, 5:25 a.m.
question was seen: 1,719 times
last updated: Sep 07 '16, 5:27 a.m.

Related questions

TypeError Unable to get property 'getPlanMode' when opening Sprint or backlog via webaccess RTC

0
Leendert Blondeel (11●2●5) | asked Sep 07 '16, 5:25 a.m.
edited Sep 07 '16, 5:27 a.m.
 Hi all,

We have the problem in RTC when opening a sprint or backlog via the webaccess (plans -> Recent plans -> sprint 1 or backlog product). We are unable to see the planned items anymore, so it is importent for us to resolve this issue very quickly.
1) Popup screen with as text: TypeError: Unable to get property 'getPlanMode' of undefined or null reference
2) See below the error message which pops up at the top of the webpage 'plans'

We're using RTC 5.0.2.

Any suggestions? 
Thanks a lot
Leendert

Error message:

TypeError: Unable to get property 'getPlanMode' of undefined or null reference
TypeError: Unable to get property 'getPlanMode' of undefined or null reference
at getDefaultPlanMode (https://s300rtcp3:9443/ccm/web/_js/?exclude=B~E~G~H~I~J~K~L~M~N~a&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:40715:1)
at Anonymous function (https://s300rtcp3:9443/ccm/web/_js/?exclude=B~E~G~H~I~J~K~L~M~N~a&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:49853:1)
at Anonymous function (https://s300rtcp3:9443/ccm/web/_js/?include=B~&etag=GkqpZYeMuUl_fr_BE&_proxyURL=%2Fccm&ss=JH74a&locale=fr-be:450:1)
at doCondition (https://s300rtcp3:9443/ccm/web/_js/?exclude=B&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:55495:1)
at _2.condition (https://s300rtcp3:9443/ccm/web/_js/?exclude=B&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:55542:1)
at applyViewOptionsWithRefresh (https://s300rtcp3:9443/ccm/web/_js/?exclude=B~E~G~H~I~J~K~L~M~N~a&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:49847:1)
at Anonymous function (https://s300rtcp3:9443/ccm/web/_js/?exclude=B~E~G~H~I~J~K~L~M~N~a&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:49773:1)
at Anonymous function (https://s300rtcp3:9443/ccm/web/_js/?include=B~&etag=GkqpZYeMuUl_fr_BE&_proxyURL=%2Fccm&ss=JH74a&locale=fr-be:450:1)
at updateModel (https://s300rtcp3:9443/ccm/web/_js/?exclude=B&include=com.ibm.team.apt.web.ui.internal.page.PlanningPageMain&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:63336:1)
at onPlanLoaded (https://s300rtcp3:9443/ccm/web/_js/?exclude=B~E~G~H~I~J~K~L~M~N~a&include=com.ibm.team.apt.web.ui.internal.editor.items.PlannedItemsTab&ss=JH74a&_proxyURL=%2Fccm&locale=fr-be:49767:1)

Be the first one to answer this question!

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.