Insight/Cognos is Redirecting to old URL?
Greetings,
I have a mucked up installation of Rational Insight/Cognos where there is both a host name and an alias. The alias starts with a number, which is apparently not allowed when you want to use a valid certificate for multiple alternative names.
I went through the teamserver.properties files for JTS, CCM, and RM and made sure the custom reports connection is set to use the non-numeric URL for /reporting, but it seems that the reporting application itself is redirecting to the alias name (bad).
I am wondering if there is a setting in Cognos or Insight that I need to change...or what is keeping the URL stuck at the alias beginning with a number?
Thanks,
Dave
I have a mucked up installation of Rational Insight/Cognos where there is both a host name and an alias. The alias starts with a number, which is apparently not allowed when you want to use a valid certificate for multiple alternative names.
I went through the teamserver.properties files for JTS, CCM, and RM and made sure the custom reports connection is set to use the non-numeric URL for /reporting, but it seems that the reporting application itself is redirecting to the alias name (bad).
I am wondering if there is a setting in Cognos or Insight that I need to change...or what is keeping the URL stuck at the alias beginning with a number?
Thanks,
Dave
2 answers
Someone please tell me this and I'll mark it as the answer:
This is what resolved it for us: The jazzns_config.xml file from the RRDI\cognos\configuration directory specified an incorrect URL for the report server. We updated the report server URL and restarted WebSphere hosting reporting, and all was well.
Other things to check:
Check the "Custom Reports Connection" page in the Reports section in JTS, RTC, DOORS, and QM Administration pages
Go to the "Advanced Properties" section in the JTS Administration page i.e. https://server:port/jts/admin#action=com.ibm.team.repository.admin.configureAdvanced, and check the "Trusted URIs for client authorization and redirection" property
Check the cmplst.txt file from the RRDI\cognos directory.
Check the jazzns_config.xml file from the RRDI\cognos\configuration directory.
Check the cogstartup.xml file from the RRDI\cognos\configuration directory.
This is what resolved it for us: The jazzns_config.xml file from the RRDI\cognos\configuration directory specified an incorrect URL for the report server. We updated the report server URL and restarted WebSphere hosting reporting, and all was well.
Other things to check:
Check the "Custom Reports Connection" page in the Reports section in JTS, RTC, DOORS, and QM Administration pages
Go to the "Advanced Properties" section in the JTS Administration page i.e. https://server:port/jts/admin#action=com.ibm.team.repository.admin.configureAdvanced, and check the "Trusted URIs for client authorization and redirection" property
Check the cmplst.txt file from the RRDI\cognos directory.
Check the jazzns_config.xml file from the RRDI\cognos\configuration directory.
Check the cogstartup.xml file from the RRDI\cognos\configuration directory.