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question asked: Aug 23 '09, 12:05 p.m.
question was seen: 7,106 times
last updated: Aug 23 '09, 12:05 p.m.

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Server activation failed

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Mike Rolls (126●3●18●13) | asked Aug 23 '09, 12:05 p.m.
Recently upgraded the RTC jazz server from 1.0.1.1 to v2. No problems other than that when I try & upload the server activation key it fails & reports:
CRJAZ0975I The policy requires the bundle com.ibm.team.jazz.server[1.0.1,1.1.0), but it could not be found.
The new server license does not support floating licenses. If the license changes are saved, the active floating leases will be terminated.
Please enter the number of licenses purchased Included
Purchased
Total


I checked with out IBM support contact & was told that the server key would still be valid following the upgrade.
I successfully uploaded the standard contributor & floating contributor/developer license keys.

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Mike Rolls (126●3●18●13) | answered Aug 26 '09, 2:58 p.m.
Recently upgraded RQM to v2.o but got the same error when re-loading the server activation key. that worked with v1.0.1.1:
CRJAZ0975I The policy requires the bundle com.ibm.team.jazz.server[1.0.0,1.1.0), but it could not be found.
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Paul Bishop (11●5●4) | answered Sep 01 '09, 11:48 a.m.
Recently upgraded RQM to v2.o but got the same error when re-loading the server activation key. that worked with v1.0.1.1:
CRJAZ0975I The policy requires the bundle com.ibm.team.jazz.server

Please note this is being seen on a 'live' server and gives a negative impression of RTC

can anyone comment on this

thanks
Paul
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Craig Chaney (921●2) | answered Sep 01 '09, 2:56 p.m.
JAZZ DEVELOPER
adcasupp wrote:
Recently upgraded RQM to v2.o but got the same error when re-loading
the server activation key. that worked with v1.0.1.1:
CRJAZ0975I The policy requires the bundle
com.ibm.team.jazz.server
Hi,

You will need the 2.0 versions of the licenses. Server licenses for RTC
and RQM 1.0 will not work on 2.0.

Thanks,
Craig Chaney
Jazz server team
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Mike Rolls (126●3●18●13) | answered Sep 02 '09, 2:01 p.m.
Criag,

I was already using v2.0 of the server key but I did download v2 of the floating licenses from PartnerWorld, which when allowed me to see the floating licenses from the user management screen.
One minor query - in the floating license section I can see 2 occurrence of each floating license type (previously uploaded v1.0 & now the new v2.0 of the floating dev / cont). I've set one value to 0 & the other to match the number of license purchased. Can you remove a floating license key type?

Thanks
Mike
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Craig Chaney (921●2) | answered Sep 03 '09, 8:08 a.m.
JAZZ DEVELOPER
adcasupp wrote:
Criag,

I was already using v2.0 of the server key but I did download v2 of
the floating licenses from PartnerWorld, which when allowed me to see
the floating licenses from the user management screen.
One minor query - in the floating license section I can see 2
occurrence of each floating license type (previously uploaded v1.0
& now the new v2.0 of the floating dev / cont). I've set one
value to 0 & the other to match the number of license purchased.
Can you remove a floating license key type?

Thanks
Mike

You cannot remove them, unfortunately. There is an enhancement request
for this functionality, see:

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/86979

Thanks,
Craig Chaney
Jazz server team

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