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question asked: Aug 17 '16, 2:50 a.m.
question was seen: 1,274 times
last updated: Aug 18 '16, 1:59 a.m.

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Error While sending Team Invitations after creating Project Area

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Sajjad Ali Khan (31●41●52) | asked Aug 17 '16, 2:50 a.m.
edited Aug 17 '16, 3:09 a.m. by Ralph Schoon (63.1k●3●36●46)
 While sending Team Invitations after creating Project Area then system give following error:

Error generating team invitations for the following members: AGT-DH.
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.process.internal.service.ProcessService.sendTeamInvitation(ProcessService.java:4940)
com.ibm.team.process.internal.service.GenerateTeamInvitationOperation.run(GenerateTeamInvitationOperation.java:55)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.runOperation(OperationAdviceManager.java:1393)
com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.advise(OperationAdviceManager.java:326)
com.ibm.team.process.internal.common.util.AbstractProcess.doAdvise(AbstractProcess.java:197)
com.ibm.team.process.internal.service.ServerProcess.access$2(ServerProcess.java:1)
com.ibm.team.process.internal.service.ServerProcess$2.run(ServerProcess.java:159)
com.ibm.team.repository.service.internal.PrimitiveTransactionService$3.run(PrimitiveTransactionService.java:162)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:567)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$2.run(RepositoryDatabase.java:351)
com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:472)
sun.reflect.GeneratedMethodAccessor90.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy119.withCurrentConnection(Unknown Source)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:348)
com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:288)
com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:96)
com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:91)
sun.reflect.GeneratedMethodAccessor562.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy160.runInTransaction(Unknown Source)
com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:37)
sun.reflect.GeneratedMethodAccessor582.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy251.runInTransaction(Unknown Source)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4830)
com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4837)
com.ibm.team.process.internal.service.ServerProcess.adviseAndExecute(ServerProcess.java:156)
com.ibm.team.process.internal.service.ProcessService.executeProcessItemSaveOperation(ProcessService.java:1639)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation2(ProcessService.java:3929)
com.ibm.team.process.internal.service.ProcessService.generateTeamInvitation(ProcessService.java:3912)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy1090.generateTeamInvitation(Unknown Source)
com.ibm.team.process.internal.service.web.ProcessWebUIService.generateTeamInvitation(ProcessWebUIService.java:3405)
com.ibm.team.process.internal.service.web.ProcessWebUIService.postGenerateTeamInvitations(ProcessWebUIService.java:3401)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy1422.postGenerateTeamInvitations(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:567)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2453)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2244)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1761)
javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:436)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1078)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:761)
Caused by:
The message could not be sent because the Jazz Team Server repository sent an exception.; nested exception is: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException (javax.mail.MessagingException)ID CRJAZ1611E
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.createMessagingException(MailerService.java:143)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:254)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:237)
com.ibm.team.repository.service.compatibility.internal.mailer.MailerService.sendMail(MailerService.java:269)
... 117 more.
Caused by:
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.createExceptionFromResponse(CrossServerHttpClient.java:600)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.checkResponse(CrossServerHttpClient.java:523)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:495)
com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient.send(CrossServerHttpClient.java:349)
... 130 more.

Please assist me to resolve this issue.

Regards,
SAJJAD
Comments
Donald Nong commented Aug 17 '16, 3:04 a.m.

The first thing to check is - can you receive the test email sent by the Send Test Email feature in JTS?

Sajjad Ali Khan commented Aug 17 '16, 3:08 a.m.

 Donald Nong when i tried to send test then i recieve following error:
Can't send command to SMTP host; nested exception is: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.j: PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid CertPath.; internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=avast! Web/Mail Shield Root, O=avast! Web/Mail Shield, OU=generated by avast! antivirus for SSL/TLS scanning is not trusted; internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error

Please advice 

Ralph Schoon commented Aug 17 '16, 3:14 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

The most basic information such as product and version etc?

Sajjad Ali Khan commented Aug 17 '16, 3:23 a.m.

 Ralph Schoon CLM 5.0.2, OS = Windows 64 bit, User Registry = LDAP, webSever= tomcat

2 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Rohit Balduwa (945●5●11) | answered Aug 17 '16, 3:43 a.m.
Hi Sajjad

Try disabling the Avast antivirus and retry the steps, looks like Certificate chaining errors in an HTTPRequest node.

See the below technotes:
http://www-01.ibm.com/support/docview.wss?uid=swg21588087
http://www-01.ibm.com/support/docview.wss?uid=swg21369939

Regards,
Rohit
0
permanent link
Donald Nong (14.5k●4●14) | answered Aug 17 '16, 9:42 p.m.
The error means that the JTS server does not recognize the certificate sent from the SMTP server (protected by Avast! Antivirus?), and rejects the SSL connection. In other words, JTS cannot connect to the SMTP server, hence not send the email out.

If appropriate, you can use a non-SSL port.

If SSL is required, you need to turn off Avast! Mail Shield.
https://www.avast.com/en-au/faq.php?article=AVKB167#idt_03

Or import the Avast! certificate into the truststore of the JTS JRE. It is quite involved so contact Support to get the detailed steps.
Comments
Sajjad Ali Khan commented Aug 18 '16, 1:59 a.m.

 Donald Nong Thanks dear, your suggestion works ! after turning off Avast Mail Shield i am to send email

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