Starting/Stopping Jazz Applications in Websphere hangs after update to 6.0.3 M4
We use a small test system which only had JTS and RM (both release 6.0.2) installed until the end of last week.
Then, I upgraded those two applications to 6.0.3 M4 and also installed CCM, RQM, GC, LDX, RELM and the reporting applications DCC, LQE and JRS.
Everything seemed fine, with one exception: When anybody tried to access /dcc, the following error appeared and was displayed "fullscreen" as simple text on a blank page:
I also noticed that DCC was not found under jts/setup any more.
If I tried to add it again, I got the error that this application was already registered and the discovery url has to be uniqe.
Then I simply wanted to stop all applications and restart websphere.
So I selected all applications and presserd "Stop" in the Websphere Administrative Console.
But it took hours (literally) and after some time, I decided to simply kill the java process with the taskmanager (this was the common process for "restarting" websphere in our organization all the time before I began to maintain the server).
After websphere was then started again (with startServer.bat), all systems seemed to be running again, but the DCC error did still persists.
I also wanted to know whether I could now start/stop applications properly again (as some time before the update) and tried to "stop" all applications again. Now, over 12 hours later, the operation is still not finished and it still says "Please Wait...".
During the last days, I deleted all content in the folders "temp" and "wstemp" in the profile folder. I dont know whether this is related to the problem.
In the SystemOut.log, I find the following entry tons of times:
I want to know why this happens and how to solve it. Unfortunately, I'm not really a Websphere Expert (in fact, I'm quite new to it), so I don't really know where to start.
Have you ever experienced (and solved) the same behavior? What can I try to narrow the problem down?
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One answer
Ralph Schoon (63.3k●3●36●46)
| answered Aug 09 '16, 10:28 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited Aug 09 '16, 10:29 a.m.
You are aware that you are working with a development milestone that is not for production and can have issues, right?
You can create a defect for the issue here: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWelcome if you are willing to provide log data. Comments Hi Ralph,
thank you for your answer!
Yes, I'm completely aware of this. We are talking about a small testsystem (only 2 users).
But as I wrote, I dont have much experience with Websphere and the configuration of the Jazz Applications, so at first I assume its a problem related to my configuration or things I missed, not a real defect.
But ok, if you tell me it probably is a defect, I can treat it as one.
Best regards
Philipp
Ralph Schoon
commented Aug 09 '16, 10:51 a.m.
| edited Aug 09 '16, 10:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Based on what information should anyone help or judge if it is your configuration or a defect? The error message could come from a lot of causes, I guess.
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Your answer
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