What could be causing: Error 500: CRRCD9004E The Root Services are not defined on the Data Collection admin page
Hi All,
I'm getting an Error 500: CRRCD9004E The Root Services are not defined on the Data Collection admin page When accessing the Data Collection (/dcc) page and error Error 500: CRRCD9004E The Root Services are not defined. shows up. 08/02/2016 14:56:16,056 [http-bio-9443-exec-22 @@ 14:56 <unauthenticated> <com.ibm.rational.datacollection.manageResources. configureETLJob@c511c265-e26b-4373-8182-8afe5d8d033b> /dcc/datacollection/resource/schedule/ods] INFO com.ibm.rational. datacollection.service.internal.DataCollectionService - CRRCD0000I Response in status code 500 08/02/2016 14:56:36,820 [dcc: AsynchronousTaskRunner-1 @@ 14:56] ERROR com.ibm.rational.datacollection.service.internal.schedule. TaskScheduler - CRRCD9004E The Root Services are not defined. Looking into the ccm.log I see: 2016-04-15 10:01:56,629 [jts: AsynchronousTaskRunner-2 @@ 10:01] ERROR service.internal.discovery.ServiceRegistrationTask - CRJAZ1678E Error during service contribution registration from https://server.location.company.com:9443/dcc/scr com.ibm.team.repository.common.TeamRepositoryException: CRJAZ1670E The service contributions could not be updated for the d1f181ea-16f8-4721-a9ae-c11ea7ffde0f application from this web address: https://server.location.company:9443/dcc/scr ... java.net.ConnectException: Connection refused |
Accepted answer
I would check to see if the server itself can resolve the hostname
server.location.company.com. If not, attempt to add the line to the /etc/hosts file. Daniel Ruebush selected this answer as the correct answer
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.