What Would Casue the Diagnostic Message: "Time to fetch policies from Floating License Server exceeded the threshold."
CLM 6.0.1 with iFix003
I have two CLM Enviironment running in the same Data Center both pointing to the same license server triad. One is running with no Token License error and the other has the error message below. I have verified both "License Key Management" settings are correct. The "Floating License Server" value on the "License Key Management" page is pointing to itself, as it should be. I am seeing an "OK" status on everything else. But when I go to the diagnostic window I see:
The other server shows 2s to fetch the policies.
One answer
The other servers take 2 seconds. So one of the servers is waaaaay too slow.
Comments
Thanks Ralph, I guess I should have asked the question differently. Due to the time it took to fetch the polices, I got this message, I understand that, what I am trying to find out is, what would cause this delay? Both the fast server and the slow server are within the same domain and data center so I am ruling out a latency issue getting to the license server. What else can I look at on the slow server to determine why it would take 131 seconds? Thanks!
Rob, I have no idea.
I heared about a company site and their certificates tried to call the certifier but the server couldnt get into the internet. Timeouts.
A team had RTC problems and it ended up being the harddrive.
Another team had DB issues and they eventually figured that another team had frequently rebooted the DB server machine without noticing them....
You will have to look at the machine, memory, cpu, network, (virtual or shared?) etc. Especially if server like that share cpu, memory, network and a server is rarely used it will loose all resources and recovery needs time.