RQM No allowing Test Plans to be saved, Indexing error.

Hi, are there multiple RQMs running on the same app server? Or maybe RQM and RTC? I wasn't sure what you meant by the comment about the 2nd or 3rd server deployments. If they are all on the same machine/app server, they you need to make sure that they have their own settings for the full text index location, in teamserver.properties --
com.ibm.team.fulltext.indexLocation=workitemindex

That cannot be shared among instances or there will be conflicts.

Hi, are there multiple RQMs running on the same app server? Or maybe RQM and RTC? I wasn't sure what you meant by the comment about the 2nd or 3rd server deployments. If they are all on the same machine/app server, they you need to make sure that they have their own settings for the full text index location, in teamserver.properties --
com.ibm.team.fulltext.indexLocation=workitemindex

That cannot be shared among instances or there will be conflicts.

Hi,

Yes there is multiple RQM instances running. Each has its own set of files in a sub dir d:\project\<name>\server etc and I was under the impression that the workitemindex dir would be stored bt default below the server directory for each? If so then they are all seperated. If not then do I need to specifiy a full path for them?

Ta

Mark.

You may want to give this a try:
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/18191
In particular, look at comment #1 in that workitem.
There have been indexing problems in the past that came down to an issue with the JVM being used. There is a patch provided via a link in that workitem. It very well may be the same issue.

Hi,

Can anybody assit please, we are getting the error :-

========================================================
Error:
CRJAZ818E: Error indexing items (URI:
itemOldcom.ibm.rqm.planning.TestPlan/_rJwVolaLEd6zyP1PEKO0yg,
Type: com.ibm.rqm.planning.TestPlan, Name:
_uj3tElaAEd6zyP1PEKO0yg:1:2009_MR6])
========================================================

This only seems to be second ot third server deplayments but this is may be a red herring.

System :-
Windows 2003 SP2
WAS ND 6.1.25
RQM version All 1.X (We have tried them all!)
DB2 9.1 FP3

Andy assitance would be gratefully received.

ta

Mark.

many thanks for this link, we have already done this fix to resolve other issues....

Currently I am talking to the USA, they are sugesting that we rename all our workitemindex locations in the teamserver.properties files and then restart the servers, the current open question is do we need to import / export the data, or rebuild indexes. Also in what order?
My thoughts are :-

Option1
Export data.
Change teamserver.properties
Drop database
Drop curreent workitemindex and workspace directories
create database
import data
restart and test.

Option2
Stop server
Change teamserver.properties
Run re-index commands from repotools
restart and test.

Any views or opinions greatefully received.

Regards

Mark.

The fix.
This fix is only the steps you need to do, RTC - RQM knowledge is assumed and expected.

Log on to the server and cd to the "server" sub directory e.g d:\projects\rqm101\server
Run repotools export.

repotools -export toFile=<file>.tar

Log on to WAS and stop the server.
Edit the teamserver.properties file change the line :-

com.ibm.team.fulltext.indexLocation=workitemindex
To have a suffix equal to your server name. E.G
com.ibm.team.fulltext.indexLocation=workitemindexserverrqm101

Log onto the DB2 server and drop / recreate the database.

Run a repotools import.

repotools -import fromFile=<file>.tar

Log on to WAS and restart the server.