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Multiple Approval Tracking with Workflow action


Pankaj Sharma (401170) | asked May 12 '16, 6:33 a.m.
edited May 12 '16, 6:33 a.m.
 Hello Team,

I am facing some challenge in setting up Approval tracking with workflow action, below is my setup
under Project Configuration->Configuration Data ->Workitems->Approval Trackings 
Approval:
Approved = Implementation Complete
Rejected = None
Pending = Rollback

Under my Approval Tab in Workitem
I have 2 approval section and different users are added there, 
My problem is when approval in any approval section is complete it changes the status of WI to Implementation Complete  

But actually it should be remain In progress untill all approvals are complete

Kindly Help

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Ralph Schoon (63.5k33646) | answered May 12 '16, 6:55 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
 My understanding is that, if the approval tracking workflow is set up, regardless what approval you have, for any action that happens the approval tracking action s called. The implementation does not look at how many approvals you have and does not distinguish between approval types. 


If you want something more special, you can create your own implementation by creating a custom follow up action for work item save. See 

https://rsjazz.wordpress.com/2012/11/27/resolve-parent-if-all-children-are-resolved-participant/ for how to change states
https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/ for some approval API 

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