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question asked: Aug 12 '09, 2:09 p.m.
question was seen: 5,256 times
last updated: Aug 12 '09, 2:09 p.m.

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WebUI beta, server is reporting issue with delagate1

0
Mark Prout (134●1●15●10) | asked Aug 12 '09, 2:09 p.m.
Hi

I have just installed the latest RRC UI beta, followed the installation and configuration instructions and have the server up and running. However when I log into the WebUI (as a new user that is a member of the rdm project) the following errors are displayed;


14:06:57,008 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,117 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,258 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in pro
vider alias base
14:06:57,304 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provide
r alias base
14:06:57,414 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in p
rovider alias base
14:06:57,429 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,461 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,476 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in pro
vider alias base
14:06:57,476 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,492 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in prov
ider alias base
14:06:57,508 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,742 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,742 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,758 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,773 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provi
der alias base
14:06:57,789 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,820 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,820 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provid
er alias base
14:06:57,820 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,836 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provi
der alias base
14:06:57,867 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,898 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:57,898 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in prov
ider alias base
14:06:57,914 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in prov
ider alias base
14:06:57,929 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in prov
ider alias base
14:06:57,945 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,961 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in prov
ider alias base
14:06:57,992 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:57,992 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,023 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,054 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:58,070 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,086 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,101 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:58,117 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,164 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,179 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in p
rovider alias base
14:06:58,211 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,226 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,242 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,273 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,289 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provide
r alias base
14:06:58,289 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:58,304 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider
alias base
14:06:58,320 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
14:06:58,414 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provide
r alias base
14:06:58,414 ERROR net.jazz.ajax.internal.javascript.Jav
aScriptUtils - Unable to locate in provider alias base
URL: /converter/jazz/resources/rdm/servicedocumentHTTP Status 500 - type Excepti
on reportmessage description The server encountered an internal error () that pr
evented it from fulfilling this request.exception javax.servlet.ServletException
: CRRRC2100E Either the username or password is not valid. com.ibm.rdm.web.htmlg
en.servlet.ProxyServlet.doGet(ProxyServlet.java:247) javax.servlet.http.HttpServ
let.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.service(HttpSer
vlet.java:803) org.eclipse.equinox.http.registry.internal.ServletManager$Servlet
Wrapper.service(ServletManager.java:180) org.eclipse.equinox.http.servlet.intern
al.ServletRegistration.handleRequest(ServletRegistration.java:90) org.eclipse.eq
uinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) org
.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:67
) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.eclipse.equin
ox.servletbridge.BridgeServlet.service(BridgeServlet.java:121) javax.servlet.htt
p.HttpServlet.service(HttpServlet.java:803) root cause com.ibm.rdm.repository.cl
ient.authentication.AuthenticationException: CRRRC2100E Either the username or p
assword is not valid. com.ibm.rdm.repository.client.authentication.Authenticatio
nUtil.formBasedAuthenticate(AuthenticationUtil.java:93) com.ibm.rdm.repository.c
lient.ClientHttpUtil.doExecuteHttpMethod(ClientHttpUtil.java:95) com.ibm.rdm.rep
ository.client.ClientHttpUtil.executeHttpMethod(ClientHttpUtil.java:49) com.ibm.
rdm.web.htmlgen.servlet.ProxyServlet.doGet(ProxyServlet.java:240) javax.servlet.
http.HttpServlet.service(HttpServlet.java:690) javax.servlet.http.HttpServlet.se
rvice(HttpServlet.java:803) org.eclipse.equinox.http.registry.internal.ServletMa
nager$ServletWrapper.service(ServletManager.java:180) org.eclipse.equinox.http.s
ervlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) o
rg.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.
java:111) org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxySe
rvlet.java:67) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.
eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121) java
x.servlet.http.HttpServlet.service(HttpServlet.java:803) note The full stack tra
ce of the root cause is available in the Apache Tomcat/5.5.23 logs. Apache Tomca
t/5.5.23bad http response code:500URL: /converter/jazz/resources/rdm/servicedocu
mentHTTP Status 500 - type Exception reportmessage description The server encoun
tered an internal error () that prevented it from fulfilling this request.except
ion javax.servlet.ServletException: CRRRC2100E Either the username or password i
s not valid. com.ibm.rdm.web.htmlgen.servlet.ProxyServlet.doGet(ProxyServlet.jav
a:247) javax.servlet.http.HttpServlet.service(HttpServlet.java:690) javax.servle
t.http.HttpServlet.service(HttpServlet.java:803) org.eclipse.equinox.http.regist
ry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) org.e
clipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRe
gistration.java:90) org.eclipse.equinox.http.servlet.internal.ProxyServlet.proce
ssAlias(ProxyServlet.java:111) org.eclipse.equinox.http.servlet.internal.ProxySe
rvlet.service(ProxyServlet.java:67) javax.servlet.http.HttpServlet.service(HttpS
ervlet.java:803) org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeS
ervlet.java:121) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) ro
ot cause com.ibm.rdm.repository.client.authentication.AuthenticationException: C
RRRC2100E Either the username or password is not valid. com.ibm.rdm.repository.c
lient.authentication.AuthenticationUtil.formBasedAuthenticate(AuthenticationUtil
.java:93) com.ibm.rdm.repository.client.ClientHttpUtil.doExecuteHttpMethod(Clien
tHttpUtil.java:95) com.ibm.rdm.repository.client.ClientHttpUtil.executeHttpMetho
d(ClientHttpUtil.java:49) com.ibm.rdm.web.htmlgen.servlet.ProxyServlet.doGet(Pro
xyServlet.java:240) javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.eclipse.equino
x.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.ja
va:180) org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequ
est(ServletRegistration.java:90) org.eclipse.equinox.http.servlet.internal.Proxy
Servlet.processAlias(ProxyServlet.java:111) org.eclipse.equinox.http.servlet.int
ernal.ProxyServlet.service(ProxyServlet.java:67) javax.servlet.http.HttpServlet.
service(HttpServlet.java:803) org.eclipse.equinox.servletbridge.BridgeServlet.se
rvice(BridgeServlet.java:121) javax.servlet.http.HttpServlet.service(HttpServlet
.java:803) note The full stack trace of the root cause is available in the Apach
e Tomcat/5.5.23 logs. Apache Tomcat/5.5.23bad http response code:500


Have you any ideas?

One answer

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permanent link
Robin Bater (3.4k●4●7) | answered Aug 13 '09, 12:54 a.m.
JAZZ DEVELOPER
The error message is saything that " CRRRC2100E Either the username or password is not valid"

Have you tried looking at the Jazz Server ADMIN and made sure that "delegate1" has the appropriate system privileges, license and project membership.

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