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Attempt to fetch config aware type with no configuration set - what causes this error ?


Steve Woodbridge (1352326) | asked Mar 30 '16, 5:00 p.m.
I have had two different folks reach out to me today saying they were saving a work item and got the message:
"Could not save work item. Attempt to fetch config aware type with no configuration set.". 
We are at RTC 6.0.(something or other).
Any insight regarding what would normally cause this ? They had no such problem prior to this.

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Don Yang (7.7k21114139) | answered Apr 01 '16, 1:48 a.m.
Hi, Steve

You are likely hitting the known defect:
https://www-304.ibm.com/support/entdocview.wss?uid=swg1PI57622
Defect WI is:
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=379814
(see comment 22)

The error throws when you delete a parent link in a workitem and add another parent to it without saving it first after deletion. Please confirm with your user if they did this kind of operation.
The workaround is: after you delete a parent link save the work item before you add a new parent link.
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