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RQM2.0 configuration problems with WAS 6.1 FP23

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RajeshBabu V
(46●1●2) Aug 07 '09, 6:46 a.m.
Hi All,

I have configured RQM2.0 with WAS 6.1 FP23 by following the help documents from information center. After configuring I was trying to run setup wizard using the URL https://localhost:9445/jazz/setup, but I was getting some errors related to Data Base in the 4th step i.e. Setup User Registry. The error is

The database service is not available. Database status:<br>CRJAZ1061I The database is responding, but the Jazz repository schemas and tables cannot be found. Check that the database JDBC location is correct. If this is a new database, stop the server and use the "repotools" command to create the tables.

I have followed all the steps , still getting the above error.

Any help would be appriciated.
Regards,
Rajesh

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4 answers
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4 answers

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Glenn Meter
(11) Aug 07 '09, 10:30 a.m.
Rajesh,

Are you using the default Derby database? If so, make sure that your teamserver.properties file points to the database using an absolute path. For example, in

C:\Program Files\IBM\RQM20\server\conf\jazz\teamserver.properties

The default path to the Derby database is:

com.ibm.team.repository.db.jdbc.location=C\:\\Program Files\\IBM\\RQM20\\server\\repositoryDB


Hope this helps,
Glenn

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RajeshBabu V
(46●1●2) Aug 08 '09, 5:34 a.m.
Rajesh,

Are you using the default Derby database? If so, make sure that your teamserver.properties file points to the database using an absolute path. For example, in

C:\Program Files\IBM\RQM20\server\conf\jazz\teamserver.properties

The default path to the Derby database is:

com.ibm.team.repository.db.jdbc.location=C\:\\Program Files\\IBM\\RQM20\\server\\repositoryDB


Hope this helps,
Glenn



Hi Glenn,

Thanks for your reply. I'm using default Derby database only. This time I have given the absolute path for jdbc location eg: D\:\\IBM\\RQM20\\server\\repositoryDB
this time I'm getting diffrent errors setup user registry page and in step 2 i.e. Create an Administrator account. after I enter the values for fields USER ID, Password,Name and email, I have selected Rational QualityManager-QualityManager check box in the 4th step and pressed Next Button , now I'm getting the following errors in the browser 
[color=red][/color]There was an error attempting to create the new user:Hide Details

CRJAZ1173I Service "com.ibm.team.repository.service.internal.IAdminRestService" is not available.

java.lang.Exception

com.ibm.team.repository.common.transport.ServerHttpUtil.serializeError(ServerHttpUtil.java:1057)

com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1143)

com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1603)

com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)

javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)

org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)

org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)

org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)

javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)

com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)

javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1143)

com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:591)

com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)

com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3453)

com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:267)

com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:815)

com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)

com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)

com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)

com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)

com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)

com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)

com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)

com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)

com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)

com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)[color=red][/color]


The Exception details from rqm.log are :
08 Aug 2009 14:37:35,349 [WebContainer : 2]  INFO .repository.service.internal.rdb.ConnectionFactory  - CRJAZ1365I Attempting Initial Database Connection Using

  Db Name/Location: D:\IBM\RQM20\server\repositoryDB

08 Aug 2009 14:37:37,817 [WebContainer : 2]  INFO .repository.service.internal.rdb.ConnectionFactory  - CRJAZ1364I Initial database connection successful

  Db Product Name: Apache Derby

  Db Product Version: 10.3.3.1 - (677131)

  Db URL: jdbc:derby:D:\IBM\RQM20\server\repositoryDB

  Jdbc Driver Name: Apache Derby Embedded JDBC Driver

  Jdbc Driver Version: 10.3.3.1 - (677131)

08 Aug 2009 14:37:38,786 [WebContainer : 2]  INFO m.team.fulltext.service.internal.index.IndexConfig  - CRJAZ8192E: Fulltext Index Location: workitemindex\fulltext_index\

08 Aug 2009 14:37:46,239 [WebContainer : 2]  WARN com.ibm.team.repository                             - CRJAZ0956I The server's license will expire on Oct 7, 2009 2:37 PM.

08 Aug 2009 14:37:51,349 [WebContainer : 2]  WARN com.ibm.team.repository.servlet.TeamServerServlet   - CRJAZ1181I Security notice during initialization: Allowing ADMIN user access.  It is recommended that you disable the ADMIN user and create a real user with administrative rights.

08 Aug 2009 14:39:37,724 [WebContainer : 2] ERROR t.internal.registry.AbstractActivationManagerOwner  - CRJAZ1093I Service failed to activate.

com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1092I The service class "com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService" failed during activation.

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:217)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:543)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.activate(AbstractActivationManagerOwner.java:143)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.activate(BundleActivationManager.java:290)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.performActivation(BundleActivationManager.java:1584)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.access$2(BundleActivationManager.java:1569)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager$3.acquired(BundleActivationManager.java:573)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.serviceAcquired(ImportServiceRecordContainer.java:587)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.access$1(ImportServiceRecordContainer.java:571)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer$5.serviceAcquired(ImportServiceRecordContainer.java:352)

	at org.eclipse.soda.sat.core.internal.record.ImportServiceRecord.acquire(ImportServiceRecord.java:114)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer$1.execute(ImportServiceRecordContainer.java:64)

	at org.eclipse.soda.sat.core.internal.record.container.ServiceRecordContainer.doForService(ServiceRecordContainer.java:352)

	at org.eclipse.soda.sat.core.internal.record.container.ServiceRecordContainer.doForEach(ServiceRecordContainer.java:319)

	at org.eclipse.soda.sat.core.internal.record.container.ImportServiceRecordContainer.acquire(ImportServiceRecordContainer.java:303)

	at org.eclipse.soda.sat.core.internal.framework.bundle.BundleActivationManager.acquireImportedServices(BundleActivationManager.java:234)

	at com.ibm.team.repository.common.transport.internal.registry.ServiceConfigurationUpdate.apply(ServiceConfigurationUpdate.java:158)

	at com.ibm.team.repository.service.internal.ServerConfigurationRestService.postConfigurationUpdates(ServerConfigurationRestService.java:236)

	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)

	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

	at java.lang.reflect.Method.invoke(Method.java:618)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

	at $Proxy33.postConfigurationUpdates(Unknown Source)

	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)

	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

	at java.lang.reflect.Method.invoke(Method.java:618)

	at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:555)

	at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1655)

	at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)

	at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

	at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)

	at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)

	at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)

	at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)

	at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

	at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)

	at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)

	at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1143)

	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:591)

	at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)

	at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3453)

	at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:267)

	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:815)

	at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)

	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)

	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:267)

	at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1037)

	at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInboundPostHandshake(SSLConnectionLink.java:725)

	at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyHandshakeCompletedCallback.complete(SSLConnectionLink.java:412)

	at com.ibm.ws.ssl.channel.impl.SSLUtils.handleHandshake(SSLUtils.java:841)

	at com.ibm.ws.ssl.channel.impl.SSLHandshakeIOCallback.complete(SSLHandshakeIOCallback.java:70)

	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

	at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

	at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

	at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)

	at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)

	at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)

	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)

Caused by: 

java.lang.RuntimeException: CRJAZ0710I Failed to get the registry provider for user import. Check the server configuration and verify the property "user.registry.type".

	at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.activate(ExternalUserRegistryService.java:131)

	at com.ibm.team.repository.service.AbstractService.bindRequiredServices(AbstractService.java:180)

	at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:211)

	... 65 more

Caused by: 

com.ibm.team.repository.common.TeamRepositoryException: CRJAZ0797I Unable to lookup Tomcat user database.

	at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.initUserDb(TomcatUserRegistryProvider.java:61)

	at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.createRegistry(TomcatUserRegistryProvider.java:79)

	at com.ibm.team.repository.service.userregistry.provider.AbstractUserRegistryProvider.getRegistry(AbstractUserRegistryProvider.java:29)

	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)

	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

	at java.lang.reflect.Method.invoke(Method.java:618)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)

	at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

	at $Proxy395.getRegistry(Unknown Source)

	at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.activate(ExternalUserRegistryService.java:127)

	... 67 more

Caused by: 

javax.naming.NameNotFoundException: Name "GlobalUserDatabase" not found in context "java:comp/env".

	at com.ibm.ws.naming.ipbase.NameSpace.lookupInternal(NameSpace.java:1095)

	at com.ibm.ws.naming.ipbase.NameSpace.lookup(NameSpace.java:991)

	at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1263)

	at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:384)

	at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1307)

	at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:353)

	at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.initUserDb(TomcatUserRegistryProvider.java:59)

	... 78 more

08 Aug 2009 14:47:48,536 [AsynchronousTaskRunner-3]  WARN com.ibm.team.workitem                               - CRRTC0240W: E-mail notification is disabled, see the Server Setup Guide for details on enabling it.


please provide any pointers.
Thanks,
Rajesh

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Glenn Meter
(11) Aug 08 '09, 8:45 a.m.
My understanding is that with WAS you either need to use LDAP or a custom registry for user authentication -- Tomcat user authentication is not supported. The custom registry option is only valid for test environments, in production environments LDAP should be used.

The directions in the RQM + WAS setup document (https://jazz.net/help-dev/rational-quality-manager/topic/com.ibm.rational.test.qm.install.doc/topics/t_instl_config_rqm_was.html) give instructions on following either of these two options.

When done, you'll want to run https://localhost:9445/jazz/setup (or https://localhost:9443/jazz/setup) and choose the user registry option you picked.

At that point I restarted the WAS server for good measure. But my server errors disappeared at that point.

We're testing against WAS 7.x instead of 6.x, so things might work a little differently for you.

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RajeshBabu V
(46●1●2) Aug 10 '09, 4:04 a.m.
Hi Glenn,

I have selected NON-LDAP External User Registry Option in Setup User Registry page, this Solved our problem. Thanks alot for your Help .

Regards,
Rajesh

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Question asked: Aug 07 '09, 6:46 a.m.

Question was seen: 6,105 times

Last updated: Aug 07 '09, 6:46 a.m.

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