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Unable to save test case in RQM


rakshith ys (111) | asked Feb 23 '16, 7:00 a.m.
I was trying to save a test case in RQM but i am getting an error.
Unable to save Test Case
Unable to load /qm/secure/service/com.ibm.rqm.common.service.IDocumentRawService status: 405
i am using WAS server .please help me with this.


Comments
Don Yang commented Feb 23 '16, 9:55 p.m.

There are many questions to ask for this kind of issue.

1) RQM version and if it was upgraded from a lower version?
2) whether the same issue takes place in new test case or existing ones?
3) if the issue only happens to specific test case or not
4) if other test artifacts are having the same issue: test plan, test script etc?
5) when you see the issue, check with qm.log file at the specific time and see what is the error messages there?
and so on.


rakshith ys commented Feb 23 '16, 11:23 p.m.

1 rqm version 5.0.2 and not upgraded from lower ones.
2.i am trying new test cases but getting failed.i dont have existing ones to try.
3.i dont think its test case specific.

One answer



permanent link
Donald Nong (14.3k211) | answered Feb 23 '16, 10:59 p.m.
Brian reported the same issue some time ago and resolved it by following the instructions in the accepted answer. You can also give it a try.
https://jazz.net/forum/questions/140965/error-in-jts-after-upgrading-jts-from-4001-to-405

Comments
rakshith ys commented Feb 23 '16, 11:21 p.m.

Hi donald,
i tried this but this solution is for tomcat server but i am using WAS server.and for the second step i cant find the temp file as mentioned there.
please post your answer for WAS server if have one.


Donald Nong commented Feb 23 '16, 11:36 p.m.

The steps are basically for re-deploying the application. For WAS, what you need to do is as follows.
1. Uninstall the application from the WAS admin console.
2. Stop WAS.
3. Clear the WAS temporary folders (temp and wstemp under the WAS profile).
4. Start WAS.
5. Install the application using the WAS admin console.

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