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question asked: Feb 17 '16, 11:09 p.m.
question was seen: 2,198 times
last updated: Feb 18 '16, 9:37 a.m.

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Unable to download Rational DOORS trisl version

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Ramesh Venkataraman (11●1) | asked Feb 17 '16, 11:09 p.m.

I am getting the following error when I try to download a trial version of Rational DOORS version 6.0.1 from you web site. I tried it in 2 different browsers IE and Chrome. It is the same error on both the browsers.

Please contact Service Desk for an exception

Reason: response with content range denied line='Content-Range: bytes 0-340440250/340440251\x0d\x0a'

Method: GET
Host: ca-toronto-dl02.jazz.net
Path: /mirror/downloads/clm/6.0.1/6.0.1/CLM-Web-Installer-Win-6.0.1.zip?tjazz=w1HvHx1Z4m315Ff632NqCMwU1kP68p

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Carlton Knight commented Feb 18 '16, 9:35 a.m.

Maybe there was a problem at the time when you tried?  I just now tested a download and there does not seem to be an issue.  There is also a help section, I'm not sure if you have visited this already.
https://jazz.net/downloads/help.jsp

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Carlton Knight (161●1●2) | answered Feb 18 '16, 9:37 a.m.
Actually a Google search on " response with content range denied line" seems to give indication of a Firewall issue.

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