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Failed upgrade to RM 5.0.2 in mergeLPAJTS step

Jeff Birkner (15810) | asked Jun 18 '15, 8:41 a.m.
edited Jun 19 '15, 9:38 a.m.
 We recently upgraded from CLM 5.0 to 5.0.2.
When we run the diagnostics for RM, we get:

Friend: the discovery resource at https://<servername>/admin/rootservices for "/admin" cannot be accessed:
The returned HTTP status was 404
The response body was
Not Found

The requested URL /admin/rootservices was not found on this server.

The output of the
 ./ -mergeLPAJTS lpaContextRoot=admin applicationContextRoot=rm oldJTSHome=/cm/IBM/JazzTeamServer_500GA//server/conf onlyRemoveFriend=true oldApplicationHome=/cm/IBM/JazzTeamServer_500GA//server/conf oldApplicationVersion=Previous Requirements Management application version
 command did not show any errors.

'/admin' is still listed in the Friends list.

1. How do we fix this?
2. Is this a Defect because /admin was not removed by repotools-rm?

Accepted answer

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Martha (Ruby) Andrews (3.0k44351) | answered Jun 22 '15, 1:29 p.m.
Are you able to use LPA from https://<servername>/jts/lpa?
If so, you can remove the Friends key manually:
  •  Go to the Rational DOORS Next Generation administration page.
  •  On the Friend (Outbound) tab, remove the LPA friend entry.

The merge command can fail to remove the friend information if the oldJTSHome is set incorrectly, as was the case in this defect:

Upgrade: Friend relationship from RM to /admin was not upgraded during CLM 4.0.7 to 5.0.2 upgrade (331570)

If the command fails to remove the friend, the log file should show this message OR a return code of "10":

 "No need merge LPA to JTS"

Martha (Ruby) Andrews
Jazz Foundation L3 Development Team Lead

Jeff Birkner selected this answer as the correct answer

Jeff Birkner commented Jun 22 '15, 2:37 p.m.

We are able to see LPA in ../jts/lpa.

I read Defect 331570 and Task 335587.  Thank you.

We did not get an error message when we ran:
$ sudo ./ -mergeLPAJTS lpaContextRoot=admin applicationContextRoot=rm oldJTSHome=/cm/IBM/JazzTeamServer_500GA/server/conf onlyRemoveFriend=true oldApplicationHome=/cm/IBM/JazzTeamServer_500GA/server/conf oldApplicationVersion=5.0

I believe the problem is that 'oldJTSHome=/cm/IBM/JazzTeamServer_500GA/server/conf' is on another server (a distributed system) and repotools could not find the /admin directory to be able to look up the Friends consumer key as mentioned in Task 335587, Description (#2).

I am disappointed that there was not an error message from repotools for this case and that the Interactive Upgrade Guide did not mention this for distributed systems.

- Jeff

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