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Rational Quality Manager - Installation iissues


saravanan subramanian (1122) | asked Aug 05 '09, 4:17 p.m.
Hi All

To evaluate Rational Quality Manager 2.0 , I went to the following site to download standard install zip files.

https://jazz.net/downloads/rational-quality-manager/releases/2.0?p=allDownloads

List of Downloads on the above link

Express
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 2 All (498.29 MB)

Standard
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 2 All (498.29 MB)

Custom Reporting
Description Platform
ZIP
Rational Quality Manager Custom Reporting Disk 1 All (638.81 MB)

Rational Quality Manager Custom Reporting Disk 2 All (597.41 MB)

Rational Quality Manager Custom Reporting Disk 3 All (575.61 MB)

Rational Quality Manager Custom Reporting Disk 4 All (470.51 MB)

Rational Quality Manager Custom Reporting Disk 5 All (466.72 MB)

Rational Quality Manager Custom Reporting Disk 6 All (540.09 MB)

Rational Quality Manager Report Updates All (278.88 KB)



After downloading all the files, when i try to extract the files, I get the following error :(

cannot open file, it does not appear to be a valid archive.

Please help me out

4 answers



permanent link
John Nason (2.4k1012) | answered Aug 06 '09, 10:41 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Two things:
First - try opening the archive with a utility other than windows built in zip or WinZip. For instance, try 7-zip (free). The two tools mentioned both have issues with large path names.
Second - if 7-zip does not work (which I doubt) - we have had some sporadic issues with downloads, so please try dl'ing again. That said, I think 7-zip will probably be your ticket.
Regards,
John

Hi All

To evaluate Rational Quality Manager 2.0 , I went to the following site to download standard install zip files.

https://jazz.net/downloads/rational-quality-manager/releases/2.0?p=allDownloads

List of Downloads on the above link

Express
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 2 All (498.29 MB)

Standard
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 2 All (498.29 MB)

Custom Reporting
Description Platform
ZIP
Rational Quality Manager Custom Reporting Disk 1 All (638.81 MB)

Rational Quality Manager Custom Reporting Disk 2 All (597.41 MB)

Rational Quality Manager Custom Reporting Disk 3 All (575.61 MB)

Rational Quality Manager Custom Reporting Disk 4 All (470.51 MB)

Rational Quality Manager Custom Reporting Disk 5 All (466.72 MB)

Rational Quality Manager Custom Reporting Disk 6 All (540.09 MB)

Rational Quality Manager Report Updates All (278.88 KB)



After downloading all the files, when i try to extract the files, I get the following error :(

cannot open file, it does not appear to be a valid archive.

Please help me out

permanent link
saravanan subramanian (1122) | answered Aug 06 '09, 10:48 a.m.
Thanks , I will try that option
Saran

Two things:
First - try opening the archive with a utility other than windows built in zip or WinZip. For instance, try 7-zip (free). The two tools mentioned both have issues with large path names.
Second - if 7-zip does not work (which I doubt) - we have had some sporadic issues with downloads, so please try dl'ing again. That said, I think 7-zip will probably be your ticket.
Regards,
John

Hi All

To evaluate Rational Quality Manager 2.0 , I went to the following site to download standard install zip files.

https://jazz.net/downloads/rational-quality-manager/releases/2.0?p=allDownloads

List of Downloads on the above link

Express
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 2 All (498.29 MB)

Standard
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 2 All (498.29 MB)

Custom Reporting
Description Platform
ZIP
Rational Quality Manager Custom Reporting Disk 1 All (638.81 MB)

Rational Quality Manager Custom Reporting Disk 2 All (597.41 MB)

Rational Quality Manager Custom Reporting Disk 3 All (575.61 MB)

Rational Quality Manager Custom Reporting Disk 4 All (470.51 MB)

Rational Quality Manager Custom Reporting Disk 5 All (466.72 MB)

Rational Quality Manager Custom Reporting Disk 6 All (540.09 MB)

Rational Quality Manager Report Updates All (278.88 KB)



After downloading all the files, when i try to extract the files, I get the following error :(

cannot open file, it does not appear to be a valid archive.

Please help me out

permanent link
Bryan Massingale (3644) | answered Aug 06 '09, 11:29 a.m.
Check the file size that was actually downloaded to your machine. Often times downloads from jazz.net don't complete and if that's the case you will get this error.

Good luck!

Thanks , I will try that option
Saran

Two things:
First - try opening the archive with a utility other than windows built in zip or WinZip. For instance, try 7-zip (free). The two tools mentioned both have issues with large path names.
Second - if 7-zip does not work (which I doubt) - we have had some sporadic issues with downloads, so please try dl'ing again. That said, I think 7-zip will probably be your ticket.
Regards,
John

Hi All

To evaluate Rational Quality Manager 2.0 , I went to the following site to download standard install zip files.

https://jazz.net/downloads/rational-quality-manager/releases/2.0?p=allDownloads

List of Downloads on the above link

Express
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 2 All (498.29 MB)

Standard
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 2 All (498.29 MB)

Custom Reporting
Description Platform
ZIP
Rational Quality Manager Custom Reporting Disk 1 All (638.81 MB)

Rational Quality Manager Custom Reporting Disk 2 All (597.41 MB)

Rational Quality Manager Custom Reporting Disk 3 All (575.61 MB)

Rational Quality Manager Custom Reporting Disk 4 All (470.51 MB)

Rational Quality Manager Custom Reporting Disk 5 All (466.72 MB)

Rational Quality Manager Custom Reporting Disk 6 All (540.09 MB)

Rational Quality Manager Report Updates All (278.88 KB)



After downloading all the files, when i try to extract the files, I get the following error :(

cannot open file, it does not appear to be a valid archive.

Please help me out

permanent link
saravanan subramanian (1122) | answered Aug 06 '09, 11:31 a.m.
It worked. Starting the evaluation now, may bug you and jnason more with questions :)

Check the file size that was actually downloaded to your machine. Often times downloads from jazz.net don't complete and if that's the case you will get this error.

Good luck!

Thanks , I will try that option
Saran

Two things:
First - try opening the archive with a utility other than windows built in zip or WinZip. For instance, try 7-zip (free). The two tools mentioned both have issues with large path names.
Second - if 7-zip does not work (which I doubt) - we have had some sporadic issues with downloads, so please try dl'ing again. That said, I think 7-zip will probably be your ticket.
Regards,
John

Hi All

To evaluate Rational Quality Manager 2.0 , I went to the following site to download standard install zip files.

https://jazz.net/downloads/rational-quality-manager/releases/2.0?p=allDownloads

List of Downloads on the above link

Express
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Express Edition Disk 2 All (498.29 MB)

Standard
Description Platform
ZIP
Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 1 All (239.29 MB)

Rational Quality Manager and Rational Test Lab Manager Standard Edition Disk 2 All (498.29 MB)

Custom Reporting
Description Platform
ZIP
Rational Quality Manager Custom Reporting Disk 1 All (638.81 MB)

Rational Quality Manager Custom Reporting Disk 2 All (597.41 MB)

Rational Quality Manager Custom Reporting Disk 3 All (575.61 MB)

Rational Quality Manager Custom Reporting Disk 4 All (470.51 MB)

Rational Quality Manager Custom Reporting Disk 5 All (466.72 MB)

Rational Quality Manager Custom Reporting Disk 6 All (540.09 MB)

Rational Quality Manager Report Updates All (278.88 KB)



After downloading all the files, when i try to extract the files, I get the following error :(

cannot open file, it does not appear to be a valid archive.

Please help me out

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