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Notify subscriber when defect is raised agains a Team area

Vijayveer Reddy (17523) | asked Dec 24 '15, 7:13 a.m.
edited Dec 24 '15, 7:38 a.m.

I have a query on Notifying user.

Notifying a user for all the defects raised against Teat Area.

Meaning: When i create a defect, if i select a Category as "Dev" in Field against field, then user has to get the notification.

Request your help.

Thanks in advance...!

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Ralph Schoon (62.3k33643) | answered Jan 05 '16, 3:42 a.m.
What user should get an e-mail?

We have various capabilities in RTC to enable to see this information without being spammed by e-mail. Queries, Dashboards and other views that essentially run queries on work items.

The idea is to enable to users to see this without getting their in box spammed with mass e-mails.

If you want the spamming, you can extend RTC to send an e-mail in a follow up action/participant or you can create a custom notifier. See Due Date Notifier – an Asynchronous Task Example as an entry. This shows an asynchronous notifier. A Create Approval Work Item Save Participant shows a participant that triggers on save and can send an e-mail instead of what it is doing currently. A Custom Condition to Make Attributes Required or Read-Only by Role Version 2 shows how to search the team area hierarchy e.g. for users with certain roles.

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