Notify subscriber when defect is raised agains a Team area
One answer
What user should get an e-mail?
We have various capabilities in RTC to enable to see this information without being spammed by e-mail. Queries, Dashboards and other views that essentially run queries on work items.
The idea is to enable to users to see this without getting their in box spammed with mass e-mails.
If you want the spamming, you can extend RTC to send an e-mail in a follow up action/participant or you can create a custom notifier. See Due Date Notifier – an Asynchronous Task Example as an entry. This shows an asynchronous notifier. A Create Approval Work Item Save Participant shows a participant that triggers on save and can send an e-mail instead of what it is doing currently. A Custom Condition to Make Attributes Required or Read-Only by Role Version 2 shows how to search the team area hierarchy e.g. for users with certain roles.
We have various capabilities in RTC to enable to see this information without being spammed by e-mail. Queries, Dashboards and other views that essentially run queries on work items.
The idea is to enable to users to see this without getting their in box spammed with mass e-mails.
If you want the spamming, you can extend RTC to send an e-mail in a follow up action/participant or you can create a custom notifier. See Due Date Notifier – an Asynchronous Task Example as an entry. This shows an asynchronous notifier. A Create Approval Work Item Save Participant shows a participant that triggers on save and can send an e-mail instead of what it is doing currently. A Custom Condition to Make Attributes Required or Read-Only by Role Version 2 shows how to search the team area hierarchy e.g. for users with certain roles.