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question asked: Dec 10 '15, 4:35 p.m.
question was seen: 2,012 times
last updated: Dec 14 '15, 10:24 p.m.

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how to automatically clone a ticket to project b?

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Mohamed Arafa (11●2) | asked Dec 10 '15, 4:35 p.m.
edited Dec 11 '15, 9:19 a.m.
i have 2 separate teams on 2 separate projects.
project A's tickets all belong to project B but is only a small subset of tickets that team B work on.

how do i set up RTC to automatically clone a ticket/work item from project A to project B when the work item/ticket is opened?

pls note, i already know how to manually copy or clone the ticket to another project via the copy/move icon on the far right top corner. i want to automate the process of cloning when the work item is saved.

Thank you

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Donald Nong (14.5k●6●14) | answered Dec 14 '15, 10:24 p.m.
I don't believe there are any built-in features that can do this. You may need to write a custom follow-up action to achieve it.

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