how to automatically clone a ticket to project b?
i have 2 separate teams on 2 separate projects.
project A's tickets all belong to project B but is only a small subset of tickets that team B work on.
how do i set up RTC to automatically clone a ticket/work item from project A to project B when the work item/ticket is opened?
pls note, i already know how to manually copy or clone the ticket to another project via the copy/move icon on the far right top corner. i want to automate the process of cloning when the work item is saved.
Thank you
project A's tickets all belong to project B but is only a small subset of tickets that team B work on.
how do i set up RTC to automatically clone a ticket/work item from project A to project B when the work item/ticket is opened?
pls note, i already know how to manually copy or clone the ticket to another project via the copy/move icon on the far right top corner. i want to automate the process of cloning when the work item is saved.
Thank you