CRJAZ0223I The following item has been changed by another operation error
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Trying to save or transition a few work items fails with this message, everytime in both Eclipse and web-client (Multiple browsers).
RTC 5.0.2v
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The data you were about to save did already change remotely and your changes could not be merged automatically.
CRJAZ0223I The following item has been changed by another operation:
Input: com.ibm.team.workitem.common.internal.model.impl.WorkItemImpl@7c5b8538 (stateId: [UUID _-
XO5IZn7EeW3C8fafmdjtA], itemId: [UUID _48RFwFu0EeWTr_OFp3DOeQ], origin: <unset>, immutable: true) (contextId: [UUID
_bDXwgL7DEeG1vdSjr_g0CQ], modified: 2015-12-03 15:25:20.562, workingCopy: <unset>) (mergePredecessor: null,
workingCopyPredecessor: <unset>, workingCopyMergePredecessor: <unset>, predecessor: [UUID _bifHQJI5EeW3C8fafmdjtA])
(id: 32123, internalState: 3, internalResolution: 1, resolutionDate: 2015-12-03 15:25:20.527, summary: DP DEV:
PROD-SLS URL Update, internalSeverity: severity.literal.l3, creationDate: 2015-09-15 10:20:50.688,
internalPriority: priority.literal.l4, dueDate: null, description: , workflowSurrogate: , internalTags: ,
workItemType: task, duration: -1, timeSpent: -1, internalSequenceValue: null, correctedEstimate: -1, startDate:
null, archived: false)
Current: com.ibm.team.workitem.common.internal.model.impl.WorkItemImpl@1f7c2d40 (stateId: [UUID
_OW0zsJI4EeW3C8fafmdjtA], itemId: [UUID _48RFwFu0EeWTr_OFp3DOeQ], origin: <unset>, immutable: true) (contextId:
[UUID _bDXwgL7DEeG1vdSjr_g0CQ], modified: 2015-11-23 18:16:28.395, workingCopy: <unset>) (mergePredecessor: null,
workingCopyPredecessor: <unset>, workingCopyMergePredecessor: <unset>, predecessor: [UUID _lWLHkIyWEeW3C8fafmdjtA])
(id: 32123, internalState: 1, internalResolution: , resolutionDate: null, summary: DP DEV: PROD-SLS URL Update,
internalSeverity: severity.literal.l3, creationDate: 2015-09-15 10:20:50.688, internalPriority:
priority.literal.l1, dueDate: null, description: , workflowSurrogate: , internalTags: , workItemType: task,
duration: -1, timeSpent: -1, internalSequenceValue: null, correctedEstimate: -1, startDate: null, archived: false)
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We are restarting the server but is there any other way to identify the root cause and resolve? This is the second time happening for a particular user now.
Thanks
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If you can post here the output of the below URL, we may have a better idea what's going on.
https://<server>:<port>/ccm/rpt/repository/workitem?fields=workitem/workItem[id='32123']/(id|itemHistory/(stateId|predecessor|dayModified))
Add some spaces within the XML tags so that the forum can display the XML content correctly - for example, <tag> becomes < tag >.
Hi Donald
Restarting the server is known to resolve such issues. Nevertheless, can you please still post the REST API output that I requested? I'm just curious.