Manually synchronize Stale Data?
Hello,
We are facing intermittent problems with saving Work Items in the Eclipse Client.
In the Team Advisor view, there is "Stale Data" error with error code CRJAZ6055E "The operation cannot be run because the repository contains a newer version of the item it tried to modify. Refresh from the repository and try the operation again.[...]"
Sometimes there is "Data changed remotely" error instead with CRJAZ0223I error code "The following item has been changed by another operation".
However, after a while problem disappears and we suspect that there is a background task that synchronizes Stale Data. Is there a repotools command or another measure to force such synchronization when Stale Data problems start to occur?
We are facing intermittent problems with saving Work Items in the Eclipse Client.
In the Team Advisor view, there is "Stale Data" error with error code CRJAZ6055E "The operation cannot be run because the repository contains a newer version of the item it tried to modify. Refresh from the repository and try the operation again.[...]"
Sometimes there is "Data changed remotely" error instead with CRJAZ0223I error code "The following item has been changed by another operation".
However, after a while problem disappears and we suspect that there is a background task that synchronizes Stale Data. Is there a repotools command or another measure to force such synchronization when Stale Data problems start to occur?
Accepted answer
To me it seems that a WI is throwing this error during a save operation when the system figures out that something has changed in the WI since you opened it. If the user refreshes (an icon on the top right corner) the WI and then save, it should allow you to.
As per my understanding, there is nothing stored as stale data for any task to process and this is more of a validation.
As per my understanding, there is nothing stored as stale data for any task to process and this is more of a validation.
3 other answers
we are getting the same issue but with only selected work items. The work items are not getting refreshed with the Repository.
Is there any task that can be run for synchronize data from repository. Client is stuck as he cannot update the work item?
Some time it shows the like : CRJAZ6055E The operation cannot be run because the repository contains a newer version of the item it tried to modify. Refresh from the repository and try the operation again. For more details, open the help system and search for CRJAZ6055E.
some time option for merge changes, some time the log for current and target state of the work item.
Comments
anyone ever see any pattern here?
we have an epic which I just opened ( I closed my eclipse and started fresh)
I added a space to the summary (get save button active), press save .. boom
I look at the current/before details and don't see anything wrong. last changed at 10:47 am this morning, attempting save at 14:37 this afternoon.
we have a couple pre-condition plugins installed (which I wrote), but they do not save
the user has made a clone of the epic, and the new one works fine.
now 2 days later the same workitem still exhibits the same problem. so if it is cache, nothing cleared it.
My system was rebooted to move buildings.
we will restart CCM tonight.
if anyone has any other suggestions..