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Automatically accounting the user name in the "Assigned To" field while creating a Lab Request in RQM


Rajesh Avanthi (10814127173) | asked Nov 26 '15, 5:17 a.m.
edited Nov 26 '15, 5:48 a.m.
In RQM, when User-A creates a new lab Request, the "Assigned To" field by default reflect the "Unassigned" value. Upon saving this Request, it does allow to specify any user on this "Assigned To" field.





So, can we make this field mandate in such a way that when User-A creates this request the "Assigned to" field account "User-A" in the value field?

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Lam To (216) | answered Dec 02 '15, 2:18 p.m.
JAZZ DEVELOPER
This is work as designed. The request system is intended to separate the roles for requester and the request administrator. Only user with request administrator permission can assign a request to a lab manager to full fill. However, I do see your point that if the user has request administrator permission, we should allow the user to assign that on the spot. However, this is not a common use case.

You can also explore 'self-service reservation', which allows users with that permission to reserve lab resources directly without going thru the request system.

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