Is there a way to integrate Slack with RTC/RQM?
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There is a decision to start using Slack (and/or HipChat) for collaborative development.
I've found sites that talks about the integration between these tools and Jira works, but couldn't find references for RTC/RQM. Is there any attempt to support this?
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Hi Juan,
I used to try to integrate Slack and RTC. You can obtain XMPP server address and ID/PW from View Profile & Account -> Account Setting -> Gateway on Slack. And then you can use that information as an instant messaging server of Preference on RTC. I could see Slack users online on RTC and send a direct message, however, I couldn't start a chat. When I tried it was one year ago already, so hopefully things are changed now.
Rosa Naranjo selected this answer as the correct answer
Comments Using a RTC 6.0.1 and 5.0.2 Eclipse client, I was able to follow your instructions and I was able to start a chat. I started a chat by opening a workitem and using the context menu on any of the user hyperlinks either in the comments discussion or on the owned by or subscriber field.
After getting this setup, I was not able to see any other Slack channel users online within RTC so I could chat in that context. So, not sure what the issue is.
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