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question asked: Nov 11 '15, 5:12 p.m.
question was seen: 5,105 times
last updated: Feb 26 '19, 6:18 p.m.

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DNG 6.0: ID CRRRW7556E The application cannot connect to the server. Open modules

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Rafael Rodriguez Montes (230●13●126●247) | asked Nov 11 '15, 5:12 p.m.
edited Nov 13 '15, 1:51 p.m. by Geoffrey Clemm (30.1k●3●30●35)
 Hello, 
I'm getting this error when I try to open muy modules folders:
ID CRRRW7556E  The application cannot connect to the server. There might be a problem with your network connection or the server might not be available. Check your computer's network connection. Ask your administrator to check the status of the server.
Timeout exceeded
Error: Timeout exceeded at Error (native) at _6 (https://xxxx/rm/web/_js/?include=A~&etag=H9qgIQvTOF9_en_US&_proxyURL=%2Frm&ss=HhgUw&locale=en-us:2489:14) at new _6 (https://xxxxrm/web/_js/?include=A~&etag=H9qgIQvTOF9_en_US&_proxyURL=%2Frm&ss=HhgUw&locale=en-us:2498:4) at _8 (https://xxxx/rm/web/_js/?include=A~&etag=H9qgIQvTOF9_en_US&_proxyURL=%2Frm&ss=HhgUw&locale=en-us:6016:11)

URL: https://xxx/rm/folders/_AVUmM2kXEeWuKL2OvWwipA?childFolders=1

Comments
Donald Nong commented Nov 11 '15, 11:41 p.m.

I suggest you open a ticket with Support. Such issue is not easy to investigate on the forum.

Michael Stucchi commented Jun 07 '16, 2:19 p.m. | edited Jun 07 '16, 7:54 p.m.
JAZZ DEVELOPER

I am getting the same error on my 6.0.1 iFix 4 server.    I am opening a PMR right now.

Configuration
DNG 6.0.1 iFix 4
WAS 8.5.5.9
RHEL 6.7
DB2 10.1.0.5 on AIX 7100-03


Matthew More commented Jan 09 '17, 5:41 a.m. | edited Nov 11 '17, 5:40 p.m.

 i have the same error while opening audit history, 

Michael do you get resolution after creating PMR ?

SYED HUSSAIN commented Feb 20 '19, 1:17 a.m. | edited Feb 26 '19, 6:18 p.m.

 Dear,


Any solution to the problem.

Weare facing the same issue after upgrading to 6.0.3/

Accepted answer

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Ulf Arne Bister (1.3k●4●13) | answered Nov 11 '17, 8:06 p.m.

 For future reference apparently this is described with solutions in http://www-01.ibm.com/support/docview.wss?uid=swg21975746

Ralph Schoon selected this answer as the correct answer

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Michael Stucchi (13●6●8) | answered Nov 14 '17, 11:10 a.m.
JAZZ DEVELOPER

Matthew More,

I would suggest opening up a PMR with IBM support.     I never came to a final resolution of this problem.

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Tony Chuter (11) | answered Feb 23 '19, 9:44 a.m.

 I am seeing this problem after upgrading to 6.0.6 iFix006.

I have raised a support request.

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