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LDAP user import doesn't work


Petr Jancik (6) | asked Jul 29 '09, 4:36 a.m.
Hi,
we use RTC 2.0 and LDAP for user mgmt.
From my point of view, we set everything correctly.
If I create user in JAZZ via web interface with the same ID as in LDAP, it inherits Jazz Role(s) as set in LDAP, login works properly... BUT

If I want to import users from LDAP, it doesn't work. If I click "Import user" and try to search, no results are returned even if users exist in LDAP (and are not in JAZZ already). I used wildcards (* and ?) for searching, but it didn't help as well.
If I put into the search field only *, then an error CRJAZ0746I occurs.

Can anyone help me please?

4 answers



permanent link
Christophe Elek (2.9k13021) | answered Jul 29 '09, 4:36 a.m.
JAZZ DEVELOPER
petr.p.jancik@tieto-dot-com.no-spam.invalid (smart) wrote in news:h4p1pc
$9rq$1@localhost.localdomain:

Can anyone help me please?

open the log4j properties and uncomment the LDAP trace
This will trace what query we send to the LDAP server

This will tell us if we pass the right query or if we need to change some
configuration

--
Christophe Elek
Jazz L3
IBM Software Group - Rational

permanent link
Petr Jancik (6) | answered Jul 30 '09, 3:15 a.m.

open the log4j properties and uncomment the LDAP trace
This will trace what query we send to the LDAP server

This will tell us if we pass the right query or if we need to change some configuration


Unfortunately the uncommenting didn't help
Petr

permanent link
Christophe Elek (2.9k13021) | answered Jul 31 '09, 12:10 a.m.
JAZZ DEVELOPER
petr.p.jancik@tieto-dot-com.no-spam.invalid (smart) wrote in news:h4rhop
$bbc$2@localhost.localdomain:

Unfortunately the uncommenting didn't help
Petr

ummm
did you reload the log4j.properties ? (or restarted the server ?)

Try this link - replace the server with yours and click : reload Log
Setings

https://<server>:9443/jazz/admin?
internal=true#action=com.ibm.team.repository.admin.reloadLoggingSettings


FYI, this is the jazz work item that explained the enhancement and what we
will see in the log.
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/4986
2


Let me know Petr
--
Christophe Elek
Jazz L3
IBM Software Group - Rational

permanent link
Lukas Gold (6) | answered Aug 10 '09, 8:18 a.m.
Hello,
Im colleague of Petr Jancik, the problem has been solved. Problem was in settings of com.ibm.team.repository.service.internal.userregistry.ldap.LDAPUserRegistryProvider
Now it looks thats works!

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