RTC Preconditions and Follow up Actions
Hi
We are using RTC v 5.0
I am trying to configure "read only attributes for type and state" on certain roles, when I configure this setting it seems to cancel the "required attributes for type and state" settings, so I loose all my mandatory fields when this is applied.
Any and all assistance will be greatly appreciated.
Kind Regards
Glenn
Accepted answer
Read
to understand how operational behavior works. Note, only the first configuration for the first role found is used. Otherwise, for the first role found, all operational behavior specified is executed.
to understand how operational behavior works. Note, only the first configuration for the first role found is used. Otherwise, for the first role found, all operational behavior specified is executed.