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How do i create automatic Email notifications for a group of email addresses using XML file in Rational Team Concert

 I need to setup automatic email notifications for each component(Found in)  when creating a work item type APAR.
Preferably, I would Ralph Schoon to chime in. 

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https://jazz.net/products/rational-team-concert/features/wi

https://jazz.net/library/article/128

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It is possible to create a custom follow up action or an asynchronous task. It is unclear what how to send a component an e-mail notification, as there is no information stored in the deliverable that could relate to people. It would require some logic to find the users to mail to.

See Due Date Notifier – an Asynchronous Task Example for how to use the mail API and the blog for follow up action examples.

A follow up action can be configured in the process XML. Otherwise it would be possible to read some XML file on the server, I suppose.

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yes, the hardest part of these kinds of extensions is administering the data needed.

If you don't have admin control, then u can't edit the process XML, and couldn't run an aspect editor plugin either.
and if you go the file on the server route, then u need file system access, which is usually very frowned on for servers.

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Question asked: Oct 27 '15, 12:59 p.m.

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Last updated: Oct 30 '15, 4:25 p.m.

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