Unable to Install the extension workshop downloads
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Hi
I have downloaded RTC 4.), but and extracted the webinstaller, when i run it I get the following error
The com.ibm.team.install.jfs.app.jts package specified in the C:\Temp Folder\RTC-Web-Installer-Win-4.0\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.product-clm package specified in the C:\Temp Folder\RTC-Web-Installer-Win-4.0\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rtc package specified in the C:\Temp Folder\RTC-Web-Installer-Win-4.0\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rdm package specified in the C:\Temp Folder\RTC-Web-Installer-Win-4.0\im\win32.win32.x86\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rqm package specified in the C:\Temp Folder\RTC-Web-Installer-Win-4.0\im\win32.win32.x86\install-server.xml file cannot be found.
Can anyone assist?
Kind Regards
Glenn
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Accepted answer
![]() Hello Glenn, The issue could be that the Installation Manager Repository on Jazz.net is not available from the machine that you're installing CLM from. I was able to find the following technote that could help:
http://www-01.ibm.com/support/docview.wss?uid=swg21653363 Regards, Ted Glenn Watkins selected this answer as the correct answer
Comments Hi Ted
Thanks for taking the time to answer, I have read that article and busy following the advice in it, I have also installed a Download Manager which has seemingly assisted to, I managed to get one complete download last night and will continue over the weekend, my connection and download speed are very slow.
Thanking you in advance
Glenn
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