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Account Archived, no permissions.


Rory Raeper (111) | asked Aug 24 '15, 11:06 a.m.
I've just found that my jazz.net account has been archived and I can't access Pages that I was able to go to anymore. RTC has been disconnected from the stream as well.
Is there a way to have this unarchived or at least get permissions on another account?

Comments
Donald Nong commented Aug 25 '15, 12:04 a.m.

You used tags related to specific products. Is your problem related to usage of products in your own environment, or this particular site "jazz.net"?


Rory Raeper commented Aug 25 '15, 4:16 a.m.

It's specific to Rational Team Concert and DOORS, as I can use the Jazz account on other pages. 


Geoffrey Clemm commented Aug 29 '15, 12:13 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Just to make sure we know what you are referring to, please post the URLs for a few of the pages that you can access, and the URLs for a few of the pages that you cannot access.   You mention DOORS ... I assume that means DNG, and not classic DOORS (since there are no classic DOORS servers hosted by jazz.net).


Rajeev Dandu commented Sep 21 '15, 6:42 a.m. | edited Sep 21 '15, 7:13 a.m.

Has anyone found the solution for this problem?

I am facing the same issue with RTC now.

Thanks!


Geoffrey Clemm commented Sep 21 '15, 7:14 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I converted Rajeev's "answer" to be a "comment".   If you want to draw attention to a particular question, it is a good idea not to post your "me too" as an "answer", since this removes the question from the "unanswered question" query.

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