Difference between Import User and Synchronize Users
Accepted answer
Importing users is used to create new Jazz users from a LDAP user. If there are a lot of LDAP users, you may need to search the user by id or user name.
Synchronizing users is a more automatic mechanism. It can not only create new Jazz users by searching LDAP users added into Jazz related LDAP groups, for existing users if the user's username or email is changed in LDAP server the information in Jazz can also be updated.
You can refer to the detail explanation:
https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.repository.web.admin.doc/topics/cldapsynctask.html&scope=null
https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.repository.web.admin.doc/topics/t_users_import.html&scope=null
Synchronizing users is a more automatic mechanism. It can not only create new Jazz users by searching LDAP users added into Jazz related LDAP groups, for existing users if the user's username or email is changed in LDAP server the information in Jazz can also be updated.
You can refer to the detail explanation:
https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.repository.web.admin.doc/topics/cldapsynctask.html&scope=null
https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.repository.web.admin.doc/topics/t_users_import.html&scope=null
Comments
This means if we have proper Active Directory Users and Groups defined, and group membership is also in place, if we synchronize at first time all the users defined in OU mentioned in our set-up will be imported in RTC?
All users who are member of the Jazz mapped LDAP groups will be imported into RTC.