It's all about the answers!

Ask a question

Difference between Import User and Synchronize Users

Naveed Shakur (20412) | asked Aug 24 '15, 5:22 a.m.
We have Jazz Team Server integrated with Active Directory, I need some clarification on Import Users and Synchronize Users with external registry.

Accepted answer

permanent link
Lily Wang (4.9k714) | answered Aug 24 '15, 6:04 a.m.
Importing users is used to create new Jazz users from a LDAP user. If there are a lot of LDAP users, you may need to search the user by id or user name.
Synchronizing users is a more automatic mechanism. It can not only create new Jazz users by searching LDAP users added into Jazz related LDAP groups, for existing users if the user's username or email is changed in LDAP server the information in Jazz can also be updated.

You can refer to the detail explanation:
Naveed Shakur selected this answer as the correct answer

Naveed Shakur commented Aug 24 '15, 6:18 a.m.

This means if we have proper Active Directory Users and Groups defined, and group membership is also in place, if we synchronize at first time all the users defined in OU mentioned in our set-up will be imported in RTC?     

Lily Wang commented Aug 24 '15, 7:52 p.m.

All users who are member of the Jazz mapped LDAP groups will be imported into RTC.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.