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question asked: Jul 15 '15, 5:14 a.m.
question was seen: 3,032 times
last updated: Jul 15 '15, 8:55 p.m.

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Jazz platform on VDC vmWare

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mario gammaldi (1●3●4) | asked Jul 15 '15, 5:14 a.m.
Hi,
i have a VDC vmware enviroment with a public IP and EDGE Firewall.
I installed the Jazz platform on a windows virtual machine and i can reach it on the public IP with any browser.

I started to configure the jts but i stop on step 1 : Configuring URI public 
I check the public ip and i retrieve the following error:
- ID CRAJAZ1860E
- ID CRAJAZ1774W

It strange because i can reach the site, but the test fails.

Could you help me?

Thanks

mario

4 answers

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Ralph Schoon (63.6k●3●36●46) | answered Jul 15 '15, 6:45 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Jul 15 '15, 6:45 a.m.
Since you don't post the error text, there is nothing we can really do. The error numbers also don't find anything in a search. You apparently can reach the site, since you can login and start the setup wizard.

The thing that makes me suspicious is that you talk a public IP. You don't use an IP address in the public URI, you use a fully qualified machine independent server name. See https://jazz.net/wiki/bin/view/Deployment/YouCantChangeThePublicURI and see the standard topologies https://jazz.net/wiki/bin/view/Deployment/StandardTopologiesOverview#Versions_6_x

If you want more help, please provide more information like version, if you use a proxy, your topology and details on the errors.
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mario gammaldi (1●3●4) | answered Jul 15 '15, 7:57 a.m.
This is the error text :
 
"The configuration test resulted in errors. Resolve the errors to continue. For information about why the configuration did not pass the validity test and how to provide a valid configuration, see the other messages that are provided with this message. For more information, open the help and search for "Running the setup wizard".ID CRJAZ1579E
hide details
A connection could not be established with the following URI: "https://212.77.72.12:9443/jts". Ensure that Jazz Team Server or the application is configured correctly and running.ID CRJAZ1860E
The specified host "212.77.72.12" is using an IP address which is not portable if using DHCP. Consider using the fully-qualified domain name instead, as in "example.mydomain.com".ID CRJAZ1774W"

My Virtual Macchine is connected to the public URI with the vmware EDGE Firewall 

EDGE configuration have DNAT and SNAT rules  and all firewall port are open 



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mario gammaldi (1●3●4) | answered Jul 15 '15, 8:08 a.m.
 Same problem trying to configure the jts using the commandline

CRJAZ1356E Not possible to connect repotools with the following server 
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Taki Nakajo (1.1k●29●46) | answered Jul 15 '15, 8:55 p.m.
Hi Mario,

The error message "The specified host "212.77.72.12" is using an IP address which is not portable"  is obviously telling you are using the IP address.

You should use any fully qualified machine independent server name, then add an entry in /etc/hosts or in your DNS server.



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