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Problems with authentication

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Vagner Ribeiro
(7●3●7) Jul 13 '15, 10:43 a.m.
Hi, I have an issue when I try to perform a login with one of the users. Earlier, this user was able to authenticate without any problems, then suddenly he can not authenticate anymore. I verified his login and password, and everything is fine. I also tried to reconfigure the password, but this didn't work. Any tips on how I can solve this. Thanks!

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jul 13 '15, 10:45 a.m.

My tip would be to provide information about your environment e.g. which app server you use, is LDAP in use etc. This might enable others to actually help.

In addition I would suggest you have a look at the server logs.

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Vagner Ribeiro
(7●3●7) Jul 13 '15, 10:55 a.m.
Sure, this is a good tip. Anyway, the problem was solved for itself. I did nothing, but now the user is able to authenticate. Thank you for your quick response.

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Question asked: Jul 13 '15, 10:43 a.m.

Question was seen: 2,330 times

Last updated: Jul 13 '15, 10:55 a.m.

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