How to support multiple languages in RTC custom process templates?
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Maria Victoria Martinez Torino (149●2●44●59)
| asked Jul 07 '15, 4:30 p.m.
retagged Jul 31 '15, 2:38 p.m. by Ken Tessier (841●1●7)
Hi,
I'm looking for guidance on how to manage multiple languages (e.g. English and Japanese) in RTC custom process templates. Here is what we are currently experiencing: 1. I have the Out-Of-The-Box (OOTB) process template. 2. If I need to make further changes on this process template, I do the following: 2.1. Create a Project Area (PA) using the OOTB Process Template choosing a particular locale (e.g. "English"). 2.2. Make some modifications to the Process in context of the created PA. 2.3. Extract a new Process Template from the modified PA. 2.4. The resulting Process Template folder doesn't seem to keep the NLS files or the "processdescription.zip" file within the process template folder, as it is shown in the following image: ![]() Is there any way to provide the "process description.zip" as part of the files provided in the exported process template? Any guidance or suggestions will be much appreciated. Looking forward to your comments. Thanks in advance! Vicky |
2 answers
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