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RQMExcelImporter error: Could not create SSL/TLS secure channel

Nada Loutfallah (116) | asked Jun 04 '15, 5:32 a.m.

I try to export to CLM 5.0.2. from RQM repository a bulk of test cases using Excel 2013 installed on Windows7.
The following errors appear in the debug log file: 
ERROR: <Unknown Caller Context>: failed to get from server: The request was aborted: Could not create SSL/TLS secure channel.
ERROR: <Unknown Caller Context>: RQMConnector: Login - Error POSTing credentials to https://clmserver:9443/qm
EXCEPTION: : Object reference not set to an instance of an object. 
at Mso2Rqm_Common.RQMConnector.GetFromServer(String url)  at Mso2Rqm_Common.RQMConnector.Login(String url, String username, String password)

Note that the same error appear when trying to connect from excel 2007.
How I can solve this issue.


2 answers

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Brett Bohnn (8491423) | answered Jun 04 '15, 12:47 p.m.

Hi Reshma,

Perhaps I am missing something but those installers (RQMExcelImporterSetupForDotNET45 for 32/64 bit)  do not apppear to be attached to the wiki.

Thanks, Brett

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Reshma Ratnani (1.1k1) | answered Jun 04 '15, 5:56 a.m.
Hi Nada,

Which installer are you using for the TLS feature?

Starting from CLM 4.0.5, RQM Word/Excel importer starts supporting TLS 1.2. To use this feature, users need to install .NET Framework 4.5 or above, Microsoft Office 2013 and install RQM Word/Excel importer with the installer named RQMExcelImporterSetupForDotNET45 for 32 bit Microsoft Office Excel version or RQMWordImporterSetupX64ForDotNET45 for 64 bit Microsoft Office Excel version

Refer for more information

Nada Loutfallah commented Jun 05 '15, 7:58 a.m.


I already installed DoNet4.5 and do the installation from RQMExcelImporterSetupForDotNET45 


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