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question asked: Jul 01 '09, 3:26 p.m.
question was seen: 3,965 times
last updated: Jul 01 '09, 3:26 p.m.

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IOException when trying to create a Plan with RTC2 client

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Paul Sipot (1●1●1) | asked Jul 01 '09, 3:26 p.m.
Hi

When trying to create a new Plan in the RTC 2.0 client, the "New Plan" window is displayed and after entering the details and clicking "finish" I get an error message saying:

CRJAZ0098I The Service "com.ibm.team.repository.common.transport.IDirectWritingContentService{/jazz/service/com.ibm.team.repository.common.transport.IDirectWritingContentService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

There is nothing in the server logs (tomcat) about this error but while looking at the communication with the server when this happens I see this (Request/Response):
http://pastebin.ca/1481105
note: I can create a plan via the web interface.
I am using tomcat 6 and RTC 2.

.

2 answers

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jeff oestreich (106●1●14●8) | answered Mar 01 '10, 7:01 a.m.
We hit this same problem today.

Wondering if related to my very recent update of Tomcat from 5.5.23 to 5.5.28, or just an intermittent (hopefully) RTC client issue.
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Patrick Streule (4.9k●2●1) | answered Mar 03 '10, 8:53 a.m.
JAZZ DEVELOPER
We hit this same problem today.

Wondering if related to my very recent update of Tomcat from 5.5.23 to
5.5.28, or just an intermittent (hopefully) RTC client issue.

That may be. Please see the following work item:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/105822

--
Regards,
Patrick
Jazz Work Item Team

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