Managing Work Item Templates
3 answers
There is some basic information on the Information Center about work item templates:
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp?topic=%2Fcom.ibm.team.workitem.doc%2Ftopics%2Fc_using_templates.html
The work item templates are stored in the project area process (Process Configuration -> Project Configuration -> Configuration Data -> Work Items -> Templates).
Anyone who is apart of the project area (or can see the project area based on access control) should be able to see the work item templates.
Once they are created, I don't believe they can be edited.
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp?topic=%2Fcom.ibm.team.workitem.doc%2Ftopics%2Fc_using_templates.html
The work item templates are stored in the project area process (Process Configuration -> Project Configuration -> Configuration Data -> Work Items -> Templates).
Anyone who is apart of the project area (or can see the project area based on access control) should be able to see the work item templates.
Once they are created, I don't believe they can be edited.
Take a look at some of these articles:
Managing complex work item structures using templates in Rational Team Concert 3.0
https://jazz.net/library/content/articles/rtc/3.0/workitem-templates/
Using a template to create work items
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.team.workitem.doc/topics/c_using_templates.html