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ClearQuest Connector Gateway Confirmation Page


Perry Smith (12672) | asked Jun 24 '09, 2:48 p.m.
My ClearQuest Connector Gateway shows "No Jazz CQ Connection enabled project areas found". cqconnector.properties
cq.queryTreeRoot matches the query hierarchy in ClearQuest. A project has been created in RQM. What can I do to determine why this message appears?

Welcome to the Jazz ClearQuest Connector Gateway
Gateway started at: 6/24/09 1:17 PM
Uptime: 00:21:33
Gateway Version: M20090225-1543
CQ Database Information:
ClearQuest Schema Repository Name: TDC
ClearQuest Logical User DB Name: TDC
ClearQuest User Id: cqconnector
ClearQuest Connection Status:
Number of ClearQuest connection opened: 8
Number of ClearQuest connection closed: 5
Number of ClearQuest connections currenty open: 3
Number of allocated active connections: 0
Jazz Team Servers:
URI: https://localhost:9443/jazz
Status: OK
No Jazz CQ Connection enabled project areas found
Polling Information:
Polling enabled: true
Polling is in wait mode - Last polling period (22) took place at 6/24/09 1:38 PM
Results were:

* Number of change events read: 0
* Number of change events processed: 0
* Number of change events deleted: 0
* Number of change events with validation errors: 0
* Number of change events ignored: 0
* Number of change events suppressed: 0


Total Number of change events not processed: 0

7 answers



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Lorelei Ngooi (1.5k22) | answered Jun 24 '09, 2:57 p.m.
JAZZ DEVELOPER
Have you created sync rules for that project area?

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Perry Smith (12672) | answered Jun 24 '09, 3:03 p.m.
Have you created sync rules for that project area?


Yes. They were imported from a working system that is no longer available. I have a ClearQuest, CQ Connector Gateway, and sync rules that were all part of a previously working system.

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Lorelei Ngooi (1.5k22) | answered Jun 24 '09, 3:06 p.m.
JAZZ DEVELOPER
Also, do you have a query folder named after the project area under the folder identified by the query root folder parameter?

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Perry Smith (12672) | answered Jun 24 '09, 3:27 p.m.
Also, do you have a query folder named after the project area under the folder identified by the query root folder parameter?


Yes

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Richard Piazza (381) | answered Jun 24 '09, 3:43 p.m.
JAZZ DEVELOPER
I assume that you started the gateway after you imported the sync rules?

If so, can you turn on gateway logging? Go into the log4j.properties file in the gateway directory, and uncomment out "level1" and "level2"...

Rich
Jazz CQ Connector team

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Perry Smith (12672) | answered Jun 24 '09, 5:21 p.m.
I assume that you started the gateway after you imported the sync rules?

If so, can you turn on gateway logging? Go into the log4j.properties file in the gateway directory, and uncomment out "level1" and "level2"...

Rich
Jazz CQ Connector team[/quote

I'm rebuilding a system that became inaccessible. The synctool, used for importing, is indicating why some records cannot be imported. Those errors are ones that I'm not surprised by. I am going through field mappings and so on to resolve them.

Uncommenting level 1 & 2 in the file you referenced has given me more verbose information when an import or export fails. But so far, I've not seen anything that sheds light on why the CQ Connector report says the connector doesn't see a project. Also, I notice the project does not appear as an option in the Filed Against field. At the same time, I succesfully imported about 1/2 of the records from ClearQuest.

permanent link
Perry Smith (12672) | answered Jun 25 '09, 8:23 a.m.
I assume that you started the gateway after you imported the sync rules?

If so, can you turn on gateway logging? Go into the log4j.properties file in the gateway directory, and uncomment out "level1" and "level2"...

Rich
Jazz CQ Connector team


I am now seeing what I would hope from the CQ Connector Status page. Thank you for your assistance

Jazz Team Servers:
URI: https://localhost:9443/jazz
Status: OK
Project Area: TDC

* Defect - Public Queries/Jazz ClearQuest Connector/TDC/Defects
* Project - Public Queries/Jazz ClearQuest Connector/TDC/Projects
* attachments - all
* users - all

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