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ClearCase-Jazz synchronization problem.


Maarte Oerlemans (665) | asked Nov 02 '07, 10:37 a.m.
We installed the ClearCase connector. Next we imported an UCM stream. This was done without much problems.
After the import we moved the ClearCase views to another machine, a server. The initial created views were created on a local machine of a team member.
Now we like to synchronize the change in ClearCase en TC. When the view "ClearCase synchronization" is opened, an message is display that no synchronized pair streams are found.(0 synchronized stream pairs found in Jazz repository|team area: https:......)
What can be the cause of the problem, is it the move of the views? And how can we solve it?

Regards, Maarte Oerlemans.

6 answers



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Brian Nelson (361) | answered Nov 02 '07, 2:47 p.m.
Just to make sure I have it right, when you initially imported the data, the
CC views you used were
created by the connector code, and they were local to the machine where RTC
was installed,
correct?

And then you moved those views to another machine, presumably via cleartool
commands?

You can move/change the CC view, but you need to do it through the connector
code. What
version of RTC are you running? In M3 there is a right click option Change
Properties -->
ClearCase Workspace (might be worded slightly differently). In M4, those
options have
been moved to the properties pages.

To solve the problem, I would create a new synchronized stream pair using
the wizard, and specify
the server where you want the views to reside.

If you want to salvage what you've already done, you could try moving the
views back to where
they were via cleartool commands, and then try moving them via the menu item
I referred to
above. Doing so may allow you (I haven't tried this myself) to "see" the
sync stream again, so
you can modify it.

Hope this helps,


Brian


"moerlema" <maarte.oerlemans@philips-dot-com.no-spam.invalid> wrote in
message news:fgfco6$o7v$1@localhost.localdomain...
We installed the ClearCase connector. Next we imported an UCM stream.
This was done without much problems.
After the import we moved the ClearCase views to another machine, a
server. The initial created views were created on a local machine of
a team member.
Now we like to synchronize the change in ClearCase en TC. When the
view "ClearCase synchronization" is opened, an message is
display that no synchronized pair streams are found.
What can be the cause of the problem, is it the move of the views? And
how can we solve it?

Regards, Maarte Oerlemans.

permanent link
Geoffrey Clemm (30.1k33035) | answered Nov 02 '07, 3:29 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I agree with all of Brian's comments below.

A couple of additional points:

When you opened the sync-stream view, did you get any error messages?
In M3, if you got an error about an "invalid sync-stream", the GUI
wouldn't try to display anything about that stream. I believe that is
the case Brian was considering (i.e., restoring those views would make
the sync-stream valid, and cause it to then appear again in the GUI).
But this would only be the case if you got that error message. (Also
note that in M4, we've changed the GUI behavior, so invalid sync-streams
are shown in the GUI, as well as providing a property page so you can
tell what is wrong, and action buttons to fix it).

If you did not get any error message, then another possibility is that
you opened the sync-stream view on a different team area than the one
that contains the synchronized stream. To see if that is the case, try
clicking on the "choose a different repository and team area" tool icon
in the upper right of the sync-stream view.

Cheers,
Geoff


Brian Nelson wrote:
Just to make sure I have it right, when you initially imported the data, the
CC views you used were
created by the connector code, and they were local to the machine where RTC
was installed,
correct?

And then you moved those views to another machine, presumably via cleartool
commands?

You can move/change the CC view, but you need to do it through the connector
code. What
version of RTC are you running? In M3 there is a right click option Change
Properties --
ClearCase Workspace (might be worded slightly differently). In M4, those
options have
been moved to the properties pages.

To solve the problem, I would create a new synchronized stream pair using
the wizard, and specify
the server where you want the views to reside.

If you want to salvage what you've already done, you could try moving the
views back to where
they were via cleartool commands, and then try moving them via the menu item
I referred to
above. Doing so may allow you (I haven't tried this myself) to "see" the
sync stream again, so
you can modify it.

Hope this helps,


Brian


"moerlema" <maarte.oerlemans@philips-dot-com.no-spam.invalid> wrote in
message news:fgfco6$o7v$1@localhost.localdomain...
We installed the ClearCase connector. Next we imported an UCM stream.
This was done without much problems.
After the import we moved the ClearCase views to another machine, a
server. The initial created views were created on a local machine of
a team member.
Now we like to synchronize the change in ClearCase en TC. When the
view "ClearCase synchronization" is opened, an message is
display that no synchronized pair streams are found.
What can be the cause of the problem, is it the move of the views? And
how can we solve it?

Regards, Maarte Oerlemans.



permanent link
Christophe Elek (2.9k13021) | answered Nov 05 '07, 5:46 a.m.
JAZZ DEVELOPER
maarte.oerlemans@philips-dot-com.no-spam.invalid (moerlema) wrote in
news:fgn6bo$7l5$1@localhost.localdomain:

I used TeamConcert M3 and ClearCase 7.0.1 to perfrom the import.

Maarte.

Maarte, I think ths is worth a formal Work Item to improve the message
don't you tink ? :)
You mind subscribing me to the work item ? :) thx

--
Christophe Elek
Serviceability Architect
IBM Software Group - Rational

permanent link
Maarte Oerlemans (665) | answered Nov 05 '07, 8:30 a.m.
I start to create a new sync stream pair. Only I get some error messages I do not understand.
I filled in all information in the wizard. After clicking on Finish the process starts.
I get an unexpected error during "Setting clone roots...". The details are "could not look up default component."
There are 2 streams created and 2 workspace in "My Repository Workspaces". However nothing is imported, but I "see" a sync stream in the CC Stream Sync view.

I used TeamConcert M3 and ClearCase 7.0.1 to perfrom the import.

Maarte.

permanent link
Geoffrey Clemm (30.1k33035) | answered Nov 06 '07, 11:38 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Maarte,

There should be an entry in the Error Log view in the TeamConcert client
for this error. Could you create a workitem and add this stacktrace to
it (or just email me the stacktrace, and I'll create a workitem for it)?

Also, can you reproduce this error? In particular, does this same thing
happen if you try to create another sync stream? Also, what happens if
you try to modify the roots of the sync stream that encountered the error?

Cheers,
Geoff

moerlema wrote:
I start to create a new sync stream pair. Only I get some error
messages I do not understand.
I filled in all information in the wizard. After clicking on Finish
the process starts.
I get an unexpected error during "Setting clone roots...".
The details are "could not look up default component."
There are 2 streams created and 2 workspace in "My Repository
Workspaces". However nothing is imported, but I "see"
a sync stream in the CC Stream Sync view.

I used TeamConcert M3 and ClearCase 7.0.1 to perfrom the import.

Maarte.

permanent link
Christophe Elek (2.9k13021) | answered Nov 06 '07, 2:19 p.m.
JAZZ DEVELOPER
Maarte created Work Item: 35856

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