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question asked: May 04 '15, 1:51 a.m.
question was seen: 3,252 times
last updated: May 22 '15, 4:08 p.m.

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RRDI setup page is not available

0
eran meiri (21●5●12) | asked May 04 '15, 1:51 a.m.
edited May 06 '15, 6:27 a.m. by Krzysztof Kaźmierczyk (7.5k●4●80●103)
 Hello everyone.
I am trying to deploy an RRDI server for the first time.
I have installed the Installation Manager and the websphere and then I installed the RRDI.

after the installation all the guides show that I have to get to the Jazz Rational Report Setup at the address :
my_host:10443/rrdi/setup but for some reason it is not available.

what am I missing and how can I reach this setup page?

many thanks

2 answers

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Darren Coffin (182●3) | answered May 04 '15, 8:48 a.m.
JAZZ DEVELOPER
Hi Eran,

It sounds like you didn't start the RRDI Setup Server.  If you're on Windows, you can select Start>IBM Rational Reporting>Start the IBM Rational Reporting Setup Server.

Alternatively, from the command line you can go to <install location>/setup/tool/JazzTeamServer/server and type server.startup.

Then try accessing the URL for the setup page.
Comments
eran meiri commented May 04 '15, 9:23 a.m. | edited May 22 '15, 4:07 p.m.

I did that but it didn't help.

I found that if it doesn't work I can use port 10080 instead and it worked with the new port .

what am I supposed to write in the RRDI Setup Server URL?

Darren Coffin commented May 04 '15, 9:39 a.m. | edited May 22 '15, 4:07 p.m.
JAZZ DEVELOPER

It could be that port 10443 was not working for you if you were using http://my_host:10443/rrdi/setup instead of https://my_host:10443/rrdi/setup  (should be https, not http).

Darren Coffin commented May 04 '15, 9:43 a.m. | edited May 22 '15, 4:08 p.m.
JAZZ DEVELOPER

The RRDI Setup Server URL should be: https://my_host:10443/jts, assuming that your 10443 port works.

1
eran meiri commented May 04 '15, 9:46 a.m. | edited May 22 '15, 4:04 p.m.

but when I try this URL I get issuer certificate is invalid

1
Darren Coffin commented May 04 '15, 9:59 a.m. | edited May 22 '15, 4:06 p.m.
JAZZ DEVELOPER

Try this:
https://jazz.net/library/article/1446

1
permanent link
Cheng-Yee Lin (61●1) | answered May 04 '15, 9:24 a.m.
JAZZ DEVELOPER

Also, assuming this is a CLM/RRDI 5.0.2 installation, the detailed configuration steps can be found in http://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.rational.rrdi.admin.doc/topics/c_post_tasks_ovr.html

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