Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RRDI setup page is not available

 Hello everyone.
I am trying to deploy an RRDI server for the first time.
I have installed the Installation Manager and the websphere and then I installed the RRDI.

after the installation all the guides show that I have to get to the Jazz Rational Report Setup at the address :
my_host:10443/rrdi/setup but for some reason it is not available.

what am I missing and how can I reach this setup page?

many thanks

0 votes



2 answers

Permanent link
Hi Eran,

It sounds like you didn't start the RRDI Setup Server.  If you're on Windows, you can select Start>IBM Rational Reporting>Start the IBM Rational Reporting Setup Server.

Alternatively, from the command line you can go to <install location>/setup/tool/JazzTeamServer/server and type server.startup.

Then try accessing the URL for the setup page.

1 vote

Comments

I did that but it didn't help.

I found that if it doesn't work I can use port 10080 instead and it worked with the new port .

what am I supposed to write in the RRDI Setup Server URL?

It could be that port 10443 was not working for you if you were using http://my_host:10443/rrdi/setup instead of https://my_host:10443/rrdi/setupĀ  (should be https, not http).

The RRDI Setup Server URL should be: https://my_host:10443/jts, assuming that your 10443 port works.

but when I try this URL I get issuer certificate is invalid

1 vote

1 vote


Permanent link

Also, assuming this is a CLM/RRDI 5.0.2 installation, the detailed configuration steps can be found in http://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.rational.rrdi.admin.doc/topics/c_post_tasks_ovr.html

1 vote

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 6,132
× 403
× 37

Question asked: May 04 '15, 1:51 a.m.

Question was seen: 3,366 times

Last updated: May 22 '15, 4:08 p.m.

Confirmation Cancel Confirm