It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×6,077
×403
×37

question asked: May 04 '15, 1:51 a.m.
question was seen: 2,941 times
last updated: May 22 '15, 4:08 p.m.

Related questions

FAQ - How this Forum works

RRDI setup page is not available

0
eran meiri (21●5●11) | asked May 04 '15, 1:51 a.m.
edited May 06 '15, 6:27 a.m. by Krzysztof Kaźmierczyk (7.4k●3●75●103)
 Hello everyone.
I am trying to deploy an RRDI server for the first time.
I have installed the Installation Manager and the websphere and then I installed the RRDI.

after the installation all the guides show that I have to get to the Jazz Rational Report Setup at the address :
my_host:10443/rrdi/setup but for some reason it is not available.

what am I missing and how can I reach this setup page?

many thanks

2 answers

Most liked answers ↑|Newest answers|Oldest answers

1
permanent link
Darren Coffin (182●3) | answered May 04 '15, 8:48 a.m.
JAZZ DEVELOPER
Hi Eran,

It sounds like you didn't start the RRDI Setup Server.  If you're on Windows, you can select Start>IBM Rational Reporting>Start the IBM Rational Reporting Setup Server.

Alternatively, from the command line you can go to <install location>/setup/tool/JazzTeamServer/server and type server.startup.

Then try accessing the URL for the setup page.
Comments
eran meiri commented May 04 '15, 9:23 a.m. | edited May 22 '15, 4:07 p.m.

I did that but it didn't help.

I found that if it doesn't work I can use port 10080 instead and it worked with the new port .

what am I supposed to write in the RRDI Setup Server URL?

Darren Coffin commented May 04 '15, 9:39 a.m. | edited May 22 '15, 4:07 p.m.
JAZZ DEVELOPER

It could be that port 10443 was not working for you if you were using http://my_host:10443/rrdi/setup instead of https://my_host:10443/rrdi/setup  (should be https, not http).

Darren Coffin commented May 04 '15, 9:43 a.m. | edited May 22 '15, 4:08 p.m.
JAZZ DEVELOPER

The RRDI Setup Server URL should be: https://my_host:10443/jts, assuming that your 10443 port works.

1
eran meiri commented May 04 '15, 9:46 a.m. | edited May 22 '15, 4:04 p.m.

but when I try this URL I get issuer certificate is invalid

1
Darren Coffin commented May 04 '15, 9:59 a.m. | edited May 22 '15, 4:06 p.m.
JAZZ DEVELOPER

Try this:
https://jazz.net/library/article/1446

1
permanent link
Cheng-Yee Lin (61●1) | answered May 04 '15, 9:24 a.m.
JAZZ DEVELOPER

Also, assuming this is a CLM/RRDI 5.0.2 installation, the detailed configuration steps can be found in http://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.rational.rrdi.admin.doc/topics/c_post_tasks_ovr.html

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.