Folders/Artifacts arent shown in RRC 5.0.2, giving Error 500: Internal Server Error
Javaria Hameed (40●38●47)
| asked Mar 06 '15, 7:37 a.m.
edited Mar 07 '15, 5:42 p.m. by Geoffrey Clemm (30.1k●3●30●35)
Hi all,
I have recently installed and configured CLM 5.0.2 and in RRC I'm having error on Browse Artifacts link... ID CRRRW7553E A message that was received from the server indicates an error with no specific handler. Unable to load /rm/folders/_SXGcZr3_EeSCXfpc40i-rQ?childFolders=1&dojo.preventCache=1425644580427 status: 500 _6@https://<serverurl>/rm/web/_js/?include=A~&etag=HULIcjnTJyL_en_US&_proxyURL=%2Frm&ss=GDxM7&locale=en-us:2489:8 _6@https://<serverurl./rm/web/_js/?include=A~&etag=HULIcjnTJyL_en_US&_proxyURL=%2Frm&ss=GDxM7&locale=en-us:6187:1 _13@https://<serverurl>/rm/web/_js/?include=A~&etag=HULIcjnTJyL_en_US&_proxyURL=%2Frm&ss=GDxM7&locale=en-us:6202:1 URL: /rm/folders/_SXGcZr3_EeSCXfpc40i-rQ?childFolders=1 Error 500: Internal Server Error java.lang.IllegalArgumentException: The given URI [https://<serverurlwithoutdots>/rm/folders/_SXGcZr3_EeSCXfpc40irQ] was not a recognised Fronting URI or Storage URI. (More info found at entry [5492460209b7bbb3] in the RM application server log) In RM log, same above entry is logged... but when port (9443) is supplied in url, everything works fine... any help would be appreciated. |
2 answers
Did you upgrade from a previous version of RDNG?
I ask because I have seen problems like this in past where to resolve the problem I needed to clear my Firefox Cache and Active logins, sometimes also the cookies. Also is there any reason you are not providing the port # in the URL? Because it is necessary part of the reference. |
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Thanks Robin.
I have fresh installation of complete CLM version 5.0.2 solution.... |
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Comments
If your original public URI has port 9443 in it and the new public URI does not, then you need to follow the procedure to do a "server rename". Other than that, I can't imagine why adding the port 9443 works.