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Clearcase Connector losing changes during synchronization


Richard Moran (676) | asked May 28 '09, 6:25 p.m.
We have lost changes on several occasions when synchronizing between RTC and Clearcase using the connector. What appears to be happing is that the merge and clone workspaces are not updated with the latest changes from the synchronization stream before synchronization begins. This causes a problem when a merge is required because of conflicts with incoming files from cc. The automatic trivial merges are done to a version of the file that is not up to date and the result is a loss of the most current changes made in RTC even though they were just successfully pushed out to cc. This has happened several times now and is becoming a major issue for us.

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Geoffrey Clemm (30.1k33035) | answered May 29 '09, 8:16 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Please file a defect work item for this (against the ClearCase Connector
category).

Can you reproduce this problem?
If so, please provide us with how to do so.
If not, please provide as much detail as you can about what occurred.

For example:
- changed files x, y, z in RTC
- changes files p, q in CC
- requested a sync
- here are the log files resulting from the sync (please attach log
files to the work item).
- I needed to merge the following files: x, p
- I performed a manual/automatic merge on those files
- I delivered the merges to the Jazz stream.
- I requested another sync
- etc.

Cheers,
Geoff


rjmoran68 wrote:
We have lost changes on several occasions when synchronizing between
RTC and Clearcase using the connector. What appears to be happing is
that the merge and clone workspaces are not updated with the latest
changes from the synchronization stream before synchronization
begins. This causes a problem when a merge is required because of
conflicts with incoming files from cc. The automatic trivial merges
are done to a version of the file that is not up to date and the
result is a loss of the most current changes made in RTC even though
they were just successfully pushed out to cc. This has happened
several times now and is becoming a major issue for us.

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