Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Error with Sandbox creation

Questions
Tags
Users
Badges
Maarten Wagemakers
(6●1●1) Mar 03 '15, 10:58 a.m.
Hi,

I was trying to create my very first sandbox (RTC 5.0.2), but I got the following error message upon the validation check:

An error occurred during project area creation. The project name may already be in use. Retry now with a different project name or try again in a few minutes.

2015-3-3T15:54:55.878Z

I'm getting this error regardless of the name I choose. I have never created a Sandbox before. Any idea what's wrong? Is it possible that this is the same issue as the one described here: https://jazz.net/forum/questions/166544/error-with-sandbox
And if so, any idea when it'll be fixed?

Thanks in advance!

0 votes

Comments
Evan Hughes
JAZZ DEVELOPER Mar 04 '15, 5:42 p.m.
I'm also unable to create a sandbox project. I've pinged folks within IBM to see what's up. 

John Whitfield
JAZZ DEVELOPER Mar 04 '15, 4:00 p.m.
I've seen this problem if you click the "create" button twice or more. Which is easy to do because there is a pause before you get feedback that the creation process has started. I pointed this issue out recently, and the jazz.net dev team is going to make a change to prevent it from happening, but I'm not sure if that change has been made yet. May not be the issue in this case, but it's one possibility.

1 answer
6,369 views
0 votes

One answer

Permanent link
Doug Ishigaki
JAZZ DEVELOPER (66●1●2) Mar 04 '15, 4:57 p.m.
There was some testing being done which affected project creation yesterday at around the reported time (2015-3-3T15:54:55.878Z).   I believe the team is also testing today as well.  I have requested that the team at least post a notice on jazz.net/sandbox about when there is a test period schedule and that project creation will not work during the test period.

0 votes

Comments
Maarten Wagemakers
Mar 05 '15, 6:09 a.m.
Thanks for your response; that might be it. I'm still getting the same error message upon my attempts right now though. What would be the recommended time frame for me in which to create my sandbox? As there's some time pressure on my end. Thanks in advance!

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 2,383

Question asked: Mar 03 '15, 10:58 a.m.

Question was seen: 6,369 times

Last updated: Mar 05 '15, 6:09 a.m.

Confirmation Cancel Confirm