Unable to connect eclipse client 5.0.2 to RTC server 5.0.2
Hi Team,
I have just come across fallowing error.
CRJAZ1247E the request to the server failed.The server retunes to HTTP error 504 with this error text:unknown host.
But i am able to connect via web client successfully.
Configuration details-
RTC server 5.0.2
WAS 8.5.5
DB2 10.5.0.4
eclipse client 5.0.2
Please provide solution.
Thanks & Regards
Vijay Panari
Accepted answer
I would check the browser configuration to see if a proxy server has been configured. IF so then the eclipse configuration will need to be updated to use this same proxy. To update the eclipse configuration, select Windows -> Preferences -> General -> Network Connections. Change the active provider to manual and then enter the proxy url.
IF there is no proxy, then try with the active provider as "Direct"
IF there is no proxy, then try with the active provider as "Direct"
One other answer
Hi Vijay,
Can you check the server logs to see if there are more details about the 504 error? Specifically, the ccm.log is the one used by RTC. Also, if you have any proxy servers (e.g. squid) then check those logs too. I expect that there will be some stack traces in there that might shed some light on the problem.
504 is usually some kind of a "gateway" timeout. It's not yet clear where the timeout is occurring.
Cheers,
Chris
Can you check the server logs to see if there are more details about the 504 error? Specifically, the ccm.log is the one used by RTC. Also, if you have any proxy servers (e.g. squid) then check those logs too. I expect that there will be some stack traces in there that might shed some light on the problem.
504 is usually some kind of a "gateway" timeout. It's not yet clear where the timeout is occurring.
Cheers,
Chris
Comments
vijay panari
Mar 04 '15, 2:20 a.m.Thanks Chris for proper answer.